Ecommerce Coordinator (Retail)

Outsourcey; Philippines; On-site; PHP 335,000 - 670,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Job summary

Outsourcey in the Philippines is seeking a detail‑driven digital merchandising specialist. You will manage product uploads, ensure accurate merchandising, and configure promotions for a seamless customer journey.

Collaborate with Buying & Planning to align site content with weekly budgets, test and implement marketing campaigns, and monitor category performance. Deliver timely website content, optimise SEO, and coordinate with internal teams and external agencies to grow online sales and

Qualifications

• Excellent communication skills, written and verbal

Responsibilities

• Product upload and maintenance, merchandising and categorisation

Skills

Excellent communication

Relationship building

Decision making

Time management

Initiative

Multitasking

Retail knowledge

Retail knowledge (adv)

Digital Operations

Ecommerce platforms

Email & social media

Marketing content knowledge

Short courses in Content & Digital

Intermediate experience

Education

Marketing/Digital qualification

Content & Digital short courses

Tools

FranConnect (Wardrobe)

SLI (eMerchandising)

Google Analytics

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Excellent verbal and written communication skills
• Relationship building skills
• Solution focussed and excellent decision-making skills
• Time management and prioritisation skills
• Proactive with a high level of initiative
• Ability to multitask in a high pressure & fast paced environment
• Retail business knowledge (ideally previous store/brand experience)
• Demonstrated Retail business knowledge an advantage
• Demonstrated Digital Operations experience
• Experience in Ecommerce platforms
• Email & Social Media platform experience advantageous
• Relevant tertiary qualification in Marketing and/or Digital or Short courses in Content & Digital advantageous
• Intermediate Experience

Systems

• FranConnect (Wardrobe)
• SLI (eMerchandising tool)
• Google Analytics (Web data)

Core responsibilities:

• Product upload and maintenance, merchandising and categorisation, implementation monitoring and reporting any site or operational issues.
• Configure all online promotions to provide a seamless customer experience.
• Ensure that all products are photographed, merchandised correct & effectively on the website.
• Proactively work closely with Buying & Planning team to merchandise site based on weekly department sales budgets and focus areas, including Managing Director direction.
• Testing, maintaining, and executing website content in line with marketing campaigns and messages across but not limited to homepages, landing pages, category pages & promotional assets.
• Monitor stock levels, best sellers, category performance, onsite behaviour & sales metrics.
• Identify opportunities to evolve & improve sales, profit & customer experience.
• Work with the merchandise teams to ensure sufficient allocations & replenishment for sales target achievement & online channel growth.
• Communicate all promotional activity to relevant internal and external stakeholders.
• Implementation and UAT testing on promotions and website changes or improvements.
• Liaise with key stakeholders to ensure that key deadlines are met & information required for product enrichment is obtained.
• Optimise SEO through keyword research, maintaining GMB, ensuring that copy written across product descriptions, category pages, landing pages, homepages are using key words and required SEO best practice.
• Execute the schedule & content planning for digital marketing activity on the website.
• This includes identifying content requirements for the website
• Brief all asset requirements to ensure all graphics for digital the website is delivered by the Graphic Designer or external marketing agencies.
• Website schedule & plan executed on time and accurately
• Digital image & asset requirements identified & briefed in advance
• Seek relevant approvals from key stakeholders prior to commencing executional rollout.
• Provide assets and links to any external agencies including SEM and check the accuracy of live ads, making any necessary amends.
• Check and test all content is implemented accurately and make adjustments to drive performance.
• Identify and recommend opportunities for company's digital space.
• Execute all copywriting for the website as required.

Benefits:

Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.