E-learning Content Creator

Manulife; Makati; On-site; PHP 420,000 - 780,000; Full time

Job summary

Manulife Philippines is seeking an E-learning Content Creator to design and develop modular, learner-centric content for bancassurance and agency distribution channels. You will transform requirements into interactive digital learning flows, integrating gamification and assessments for self-paced and blended delivery.

The role requires independent judgment, cross-functional collaboration, and ownership of end-to-end module lifecycle management within the Digital Learning Team.

Qualifications

• At least 5 years of experience in Insurance training, Instructional design, or Digital learning production/coordination.
• Expertise in authoring tools such as Adobe Articulate, Storyline and Rise for assembling content.
• Proficiency in static and motion graphics using Adobe CC, Canva, Vimeo.

Responsibilities

• End-to-End E-Learning Content Development: design, storyboard, script, and develop interactive modules.
• Multimedia Production: create videos, simulations, e-books, infographics, and game-based courses.

Skills

Instructional design

E-learning development

Project management

Stakeholder management

AI in content development

Education

Bachelor's degree in Multimedia Arts

Tools

Adobe Articulate

Articulate Storyline

Rise

Adobe Creative Cloud

Canva

Vimeo

Job description

The E-learning Content Creator is responsible for designing and developing structured, learner-centric e-learning content that supports knowledge acquisition, skill development, and compliance for both bancassurance (MCBL) and agency (Manulife Philippines) distribution channels. The role focuses on transforming learning requirements into interactive, modular, and scalable digital learning assets suitable for self-paced and blended delivery. While specialized in e-learning, the role aligns with common instructional and quality standards to ensure collaboration and continuity within the Digital Learning Team.

This position requires advanced expertise, independent judgment, cross-functional collaboration, and ownership of end-to-end module lifecycle management.

Position Responsibilities:

• End-to-End E-Learning Content Development: Design and develop e-learning content using established instructional design models, converting business, product, and compliance requirements into interactive digital learning flows. This includes conceptualization of content (storyboarding & scripting), development of design, and integration of gamification and assessments effective to desired overall learning experience
• Multimedia Production: Create multimedia learning materials, including video tutorials, interactive simulations, e-books, infographics, and game-based courses, and finds ways to create different types of instructional media that are used within the designated learning environment
• Project Management: Adhere to project timelines outlined by the project lead/manager, do a presentation and application of innovative learning media within a specified period
• Content Innovation, Utilization, and Engagement Management: Find creative and engaging methods to create a digital learning environment for the Distribution team; Monitors performance of the consumption of digital learning content and adjust accordingly to improve experience and utilization
• Stakeholder Management: Collaborate with SMEs, Compliance, and Business Leads for content validation and adherence to standards and guidelines
• Cross-Project Support: Cross-support with fellow learning content creator and align with Module Developer to ensure smooth handoff

Required Qualifications:

• At least 5 years of experience in Insurance training, Instructional design, or Digital learning production or coordination.
• Expertise in authoring tools such as Adobe Articulate, Articulate Storyline and Rise that can assemble contents to different e-learning modules or presentations, including scripting, content development, quality assessment, and deployment.
• Competence in creating static and motion graphics using Adobe Creative Cloud programs (Photoshop, Illustrator, After Effects, Premiere, Edge Animate, etc.), Canva, Vimeo.
• Competence in using artificial intelligence in both digital content development and learner engagement.

Preferred Qualifications:

• Bachelor's degree in Multimedia Arts or any related field
• Ability to use artificial intelligence (AI) in both development of digital contents and integration within the learner development path
• Deep knowledge of insurance business, products, operations, and field practices
• Possesses a sense of ownership, accountability, and commitment to the work being developed and delivered
• Comfortable with fast-changing technology trends and evolution of strategic priorities and needs of customers, the business, and our partners

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.