E-commerce & Website Manager | WFO | Entec
Cloudstaff Philippines Inc.
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Benefits offered by this job
Job summary
Cloudstaff Philippines Inc. seeks an E-commerce & Website Manager to lead 21 WordPress websites, currently including seven e-commerce and 14 brand-focused sites, with potential to expand. You will update content, manage WooCommerce catalogues and promotions, and coordinate with external developers and the Australian team.
Key responsibilities include analytics, SEO improvements, and driving online revenue. Strong English, ability to collaborate across time zones, and experience with GA4 & GSC
Qualifications
- Demonstrated experience managing e-commerce websites and delivering measurable online growth.
- Strong hands-on experience with WordPress and WooCommerce.
- Strong working knowledge of GA4 and Google Search Console.
- Experience managing product catalogues, landing pages, online promotions and website content.
- Ability to analyse e-commerce data and turn insights into practical actions.
Responsibilities
- Develop and implement initiatives to grow online revenue across Mayo Hardware’s transactional websites.
- Monitor the customer journey and identify opportunities to improve conversion rates, average order value and cart completion.
- Manage online promotions, discount codes, product bundles, free-gift offers, cross-sells and upsells.
- Recommend and implement improvements to website navigation, product discovery, merchandising and checkout.
- Support promotional campaigns, product launches and seasonal sales activity.
- Monitor product, category and campaign performance and recommend actions based on results.
- Conduct regular competitor and e-commerce best-practice reviews.
- Develop and maintain an e-commerce optimisation roadmap, prioritised by commercial impact.
Skills
Tools
Job description
The role requires strong experience with WordPress, WooCommerce, GA4 and Google Search Console. The E-commerce & Website Manager will work closely with the Australian marketing team, graphic designers, external websitedevelopersand other business stakeholders.
Develop and implement initiatives to grow online revenue across Mayo Hardware’s transactional websites.
Monitor the customer journey andidentifyopportunities to improve conversion rates, average ordervalueand cart completion.
Manage online promotions, discount codes, product bundles, free-gift offers, cross-sells and upsells.
Recommend and implement improvements to website navigation, product discovery,merchandisingand checkout.
Support promotional campaigns, productlaunchesand seasonal sales activity.
Monitor product, category and campaign performance and recommend actions based on results.
Conduct regular competitor and e-commerce best-practice reviews.
Develop andmaintainan e-commerce optimisation roadmap, prioritised by commercial impact.
Manage the day-to-day operation of 21 WordPress websites,currently inclusive ofsevene-commerce and14brand-focused siteswith the potential to expand the portfolio of e-commerce websites in the future.
Update website content, landing pages, banners, product information, pricing,promotionsand campaign assets.
Build and update pages using existing WordPress themes and page builders.
Manage WooCommerce product catalogues, categories, attributes, variations,couponsand promotional configurations.
Coordinate website enhancements, integrations and technical changes with external developers and internal stakeholders.
Conduct regular website checks toidentifybroken links, display issues, outdatedcontentand functionality problems.
Ensure websites are responsive, accessible,accurateand consistent with brand guidelines.
Maintainappropriate websitebackups, pluginupdatesand security practices in coordination with the development agency.
Document website processes, configurations,integrationsand recurring maintenance requirements.
Manage and maintain GA4 and Google Search Console across the website portfolio.
Develop dashboards and regular reports covering traffic, revenue, conversion rate, average order value, acquisitionchannelsand customer behaviour.
Analyse performance and translate the findings into clear, commercially focused recommendations.
Ensure key e-commerce events and conversions are tracked accurately.
Investigate discrepancies between WooCommerce, GA4 and other reporting platforms.
Monitor website indexing, search visibility, crawlerrorsand technical SEO issues.
Work with developers to implement and verify tracking requirements.
Assist with Google Tag Manager, Meta Pixel and other advertising or remarketing tags whererequired.
Maintain consistent naming conventions and measurement standards across websites and campaigns.
Implement on-page SEO,AEOand GEOimprovements, including page titles, meta descriptions, headings, internal links, imageoptimisationand structured content.
Use Google Search Console and other available tools toidentifyopportunities to improve organic traffic.
Support content development designed to improve search visibility, answer-engineoptimisationand customer engagement.
Monitor website speed, Core Web Vitals, mobileperformanceand other technical performance indicators.
Coordinate technical SEO, AEO and GEOand performance improvements with external developers.
Ensure redirects, URLs and website migrations are managed correctly.
Work closely with the Marketing Communicationsteamto prioritise website and e-commerce activity.
Collaborate withcustomer service,IT,product,salesand marketing team members to deliveraccurateandtimelywebsite updates.
Brief graphic designers on website creative requirements and ensure assets are implemented correctly.
Manage website support requests and follow up with external developers until issues are resolved.
Communicate progress, risks,prioritiesand results clearly to stakeholders.
Maintain an organised workflow for website requests,projectsand approvals.
Demonstrated experience managing e-commerce websites and delivering measurable online growth.
Strong hands-on experience with WordPress and WooCommerce.
Strong working knowledge of GA4 and Google Search Console.
Experience managing product catalogues, landing pages, onlinepromotionsand website content.
Ability to analyse e-commerce data and turn insights into practical actions.
Understanding of conversion-rate optimisation and e-commerce customer journeys.
Working knowledge of on-page and technical SEO.
Experienceidentifying,troubleshootingand coordinating the resolution of website issues.
High attention to detail, particularly when managing product,pricingand promotional information.
Strong project management and organisational skills, with the ability to manage multiple websites and competing priorities.
Strong written and spoken English.
Ability to work independently while collaborating effectively with an Australian-based team.
Availability for regular working-hour overlap with the Sydney team.
Experience with Google Tag Manager.
Experience implementing or troubleshooting Meta Pixel and conversion tracking.
Familiarity with Meta advertising and campaign measurement.
Experience working with external development agencies.
Experience with product feeds, Google MerchantCenteror shopping integrations.
Familiarity with email marketing platforms and e-commerce automation.
Basic HTML and CSS knowledge.
Experience with tools such as Hotjar or Microsoft Clarity.
Experience managing a portfolio of websites or multiple brands.
Experience working with Australian retail, consumerproductsor hardware brands.
Commercially focused and motivated by measurable growth.
Proactive and comfortable recommending improvements rather than waiting for instructions.
Highly organised and capable of managing a large website portfolio.
Analytical,curiousand confident working with performance data.
Detail-oriented, with a strong commitment to accuracy.
Resourceful and able to investigate and resolve problems.
Collaborative and comfortable working across different teams and time zones.
Able to balance urgent website requests with longer-term optimisation work.
Performance in the role may be measured through:
Growth in e-commerce revenue.
Improvement in website conversion rates.
Growth in average order value.
Reduction in cart and checkout abandonment.
Growth in qualified organic and direct website traffic.
Improvement in search visibility and website engagement.
Accuracy and reliability of GA4, Search Console and conversion tracking.
Website speed,functionalityand technical health.
Timely andaccuratecompletion of website updates.
Delivery of prioritised e-commerce and website improvements.
Quality and usefulness of performance reporting and recommendations.
Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
Endless opportunities for career advancement
Exclusive ATM inside the office for employee's convenience
We set you up for success with a company-provided PC/Laptop and fiber internet connection
Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
Top notch workplace with first class VIP lounge and game rooms
Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
International career growth and connections
Unlimited cash incentives for hired referrals
Mental Wellness Employee Assistance program through Lifeworks
In-house psychiatrist available to support employees' well-being
Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?
Award-winning Culture : We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
Invest in You : We support your development through comprehensive training programs, mentoring and opportunities for career advancement
Thrive as an Individual : We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
Award-winning Culture : We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
Invest in You : We support your development through comprehensive training programs, mentoring and opportunities for career advancement
Thrive as an Individual : We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
