E-Commerce Operations Specialist

Sta. Monica Pawnshop, Incorporated; Pampanga; On-site; PHP 400,000 - 600,000; Full time

Benefits offered by this job

Performance Bonus

Insurance Health & Wellness: HMO

Employee Discount

Retirement Plan

Employee Assistance Program

Mentorship Program

Birthday Leave

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A financial services company in Pampanga is looking for a candidate to manage product listings and develop digital marketing strategies. The ideal applicant has a background in e-commerce management and excellent analytical skills. This role involves overseeing inventory and collaborating with customer service teams to enhance customer satisfaction. It offers various benefits including performance bonuses and professional development opportunities.

Qualifications

• Bachelor's degree in Marketing, Business, E-Commerce, or a related field.
• Proven experience in e-commerce management, digital marketing, or online retail.
• Proficiency in e-commerce platforms.
• Experience with social media marketing, content creation, and influencer partnerships.
• Excellent analytical skills and ability to interpret sales data.
• Strong project management and communication skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Manage and update product listings, descriptions, pricing, and images on e-commerce platforms.
• Develop and implement digital marketing strategies.
• Analyze sales data, customer behavior, and market trends.
• Oversee inventory management, order fulfillment, and logistics.
• Collaborate with customer service to enhance customer satisfaction.
• Stay updated on industry trends and e-commerce technologies.
• Ensure compliance with e-commerce laws and security standards.

Skills

E-commerce management

Digital marketing

Social media marketing

Content creation

Influencer partnerships

Analytical skills

Project management

Communication

Education

Bachelor's degree in Marketing, Business, E-Commerce, or a related field

Tools

E-commerce platforms

Job description

Job Description

Responsibilities

• Manage and update product listings, descriptions, pricing, and images on e-commerce platforms (Facebook Marketplace, Shopee, Tiktok Shop, Lazada).
• Develop and implement digital marketing strategies.
• Analyze sales data, customer behavior, and market trends to optimize product offerings and promotional strategies.
• Oversee inventory management, order fulfillment, and logistics to ensure smooth operations.
• Collaborate with customer service teams to address issues and enhance customer satisfaction.
• Stay updated on industry trends, competitor activities, and emerging e-commerce technologies.
• Ensure compliance with e-commerce laws, data protection regulations, and online payment security standards.

Qualifications

• Bachelor\'s degree in Marketing, Business, E-Commerce, or a related field.
• Proven experience in e-commerce management, digital marketing, or online retail.
• Proficiency in e-commerce platforms
• Experience with social media marketing, content creation, and influencer partnerships.
• Excellent analytical skills and ability to interpret sales data.
• Strong project management and communication skills.
• Ability to multitask and work in a fast-paced environment.

Benefits

• Performance Bonus, Incentives
• Insurance Health & Wellness: HMO
• Other benefits: Employee Discount, Retirement Plan
• Professional Development: Employee Assistance Program, Mentorship Program, Professional Development
• Leave: Birthday Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

Working Location

HR Officer Sta. Monica Pawnshop, Incorporated

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