E-Commerce Operations Leader: Strategy, Growth & Delivery

Quanta Philippines; Mandaluyong; On-site; PHP 600,000 - 950,000; Full time

Job summary

Quanta Philippines is seeking an E-commerce Executive to lead operational strategies across platforms including website, Facebook, Shopee, and Lazada. The role focuses on aligning logistics, fulfillment, and customer service with company goals while driving growth and efficiency.

You will set KPIs, monitor performance, and partner with IT to enhance user experience. Strong leadership and data-driven decision-making are essential to succeed in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, E-commerce, Operations Management, Marketing, or related field.
• Proven experience in e-commerce operations is required.
• Strong understanding of e-commerce platforms, processes, and supply chain management.

Responsibilities

• Develop and implement e-commerce operational strategies aligned with company goals.
• Coordinate with logistics, supply chain, fulfillment, and customer service.
• Set e-commerce KPIs and monitor performance metrics.
• Lead initiatives to optimize warehouse and inventory management.
• Collaborate with IT to enhance platform functionality and UX.
• Prepare reports on performance trends for senior management.

Skills

Leadership

Analytics

Communication

Problem-solving

Strategic thinking

Cross-functional collaboration

Data-driven decisions

Change management

E-commerce platforms

Education

Bachelor's degree in Business Administration, E-commerce, Operations Management, Marketing or a related field

Tools

E-commerce software tools

Job description

Quanta Philippines is seeking an E-commerce Executive to lead operational strategies across platforms including website, Facebook, Shopee, and Lazada. The role focuses on aligning logistics, fulfillment, and customer service with company goals while driving growth and efficiency.

You will set KPIs, monitor performance, and partner with IT to enhance user experience. Strong leadership and data-driven decision-making are essential to succeed in a fast-paced environment.