E-Commerce & Dealer Sales Associate

Versa Innovations Corp.; Quezon City; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Day 1 HMO - Health coverage from your first day

Equipment Provided - All tools you need to succeed

Skills and Training - Continuous professional development

Competitive Salary - Compensation that values your expertise

Job summary

A leading communication technology firm in Quezon City seeks an E-commerce Associate to manage e-commerce operations and dealer sales. The role requires at least 1 year of experience with e-commerce platforms and offers competitive salary, health coverage from day one, and an environment focused on digital transformation. Candidates should possess a Bachelor's degree and a strong background in e-commerce or telesales.

Qualifications

• Minimum 1 year experience as an E-commerce Associate, preferably with platforms like Shopee, Lazada, or Amazon.
• 2 to 3 years experience in Telesales or e-commerce sales is acceptable.

Responsibilities

• Manage end-to-end e-commerce operations and dealer sales for revenue growth.
• Analyze performance data to generate actionable insights.
• Execute order fulfillment and ensure delivery data consistency.
• Drive e-commerce sales performance and meet targets set by Senior Management.
• Communicate timely with e-commerce clients via chat, email, or calls in alignment with company and platform standards.
• Own and manage sales to independent Versa dealers.
• Analyze past performance of product collections, logistics, and campaigns to optimize sales effectiveness.
• Evaluate service quality and customer satisfaction metrics to recommend improvements and SOPs to enhance efficiency.
• Perform other duties as assigned from time to time

Skills

E-commerce operations management

Sales analysis

Customer service

Performance data analysis

Customer service

ERP systems

Education

Bachelor's degree in Marketing Management or any Business course

Job description

Versa Innovations Corp. is a leading Philippine developer and provider of two-way radio communication systems and solutions, specializing in cutting-edge technology for security, corporate, and public safety industries. We pioneer innovative communication products like NetEdge - the first Push-to-Talk (PoC) Radio as a Service (RaaS) in the Philippines.

Main Purpose of the Role

Manage end-to-end e-commerce operations and dealer sales to drive revenue growth and meet sales targets. Execute daily e-commerce transactions, coordinate platform optimization, manage independent dealer sales, and analyze performance data to generate actionable insights while maintaining high standards of customer service and operational efficiency.

Key Responsibilities

E-Commerce Operations

• Execute order fulfillment, refunds, returns, and transactions according to company and e-commerce platform SLAs, policies, and procedures
• Ensure sales and delivery data consistency between e-commerce platforms and company ERP
• Align e-commerce product portfolio, promotions, and pricing with overall sales initiatives
• Coordinate setup, content updates, troubleshooting, and optimization of all e-commerce platforms
• Conduct research to generate strategies and actionable ideas based on data-driven insights
• Drive e-commerce sales performance and meet targets set by Senior Management
• Communicate timely with e-commerce clients via chat, email, or calls in alignment with company and platform standards

Sales to Dealers

• Align partner product portfolio, promotions, and pricing with overall sales initiatives
• Own and manage sales to independent Versa dealers
• Identify opportunities to grow dealer sales while maintaining compliance with company policies

Sales Analytics

• Analyze past performance of product collections, logistics, and campaigns to optimize sales effectiveness
• Evaluate service quality and customer satisfaction metrics to recommend improvementsRecommend service operations and standard operating procedures to enhance overall efficiency

Additional Responsibilities

• Perform other duties as assigned from time to time

Requirements

Work Experience

• Minimum 1 year experience as an E-commerce Associate, preferably with channels such as Shopee, Lazada, and Amazon, OR
• 2 to 3 years experience in Telesales or e-commerce sales

Education

• Bachelor's degree in Marketing Management or any Business course

What We Offer

Day 1 HMO - Health coverage from your first day

Equipment Provided - All tools you need to succeed

Skills and Training - Continuous professional development

Competitive Salary - Compensation that values your expertise

Why Join Versa Innovations?

Drive the digital transformation of communication technology sales in the Philippines. You'll manage cutting-edge e-commerce operations and dealer partnerships, directly impacting revenue growth while working with innovative two-way radio solutions that serve premier security agencies and businesses nationwide.

Ready to accelerate our digital sales growth? Join our e-commerce team today.