E - Commerce Account Officer - 2years Experience

Dempsey Resource Management; San Miguel; On-site; PHP 350,000 - 520,000; Full time

Job summary

FashionFusion Philippines seeks an Ecommerce Specialist to manage online storefronts on Shopee, Lazada, Zalora, and Shopify, ensuring listings showcase latest trends with compelling titles and images.

You will work with Marketing to align campaigns, coordinate with Merchandising to keep online assortments in sync with offline offerings, and translate data into actionable improvements while delivering excellent customer experiences.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 2-3 years of experience in e-commerce or fashion retail.
• A genuine love for fashion and a keen eye for style.
• Experience across online marketplaces (Shopee, Lazada, Zalora) or Shopify.
• Strong analytical skills paired with a creative mindset.
• Excellent verbal and written communication skills.
• Able to build relationships and collaborate with cross-functional teams.
• Heavy user of Excel.

Responsibilities

• You’ll manage our online storefronts, ensuring listings reflect latest trends and collections.
• Dive into each platform's features to optimize product titles, images, and descriptions.
• Collaborate with Marketing to align online sales with captivating campaigns.
• Coordinate with Merchandising to keep online assortments in sync with offline offerings.
• Leverage data to uncover insights driving online sales strategies and promotions.
• Provide excellent customer interactions to build loyal FashionFusion fans.

Skills

Analytical thinking

Creative mindset

Excellent communication

Relationship building

Collaboration with diverse teams

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Excel

Shopee

Lazada

Zalora

Shopify

Job description

Requirements

• Bachelor's degree in Business, Marketing, or related field.

Requirements

• Bachelor's degree in Business, Marketing, or related field.
• 2 - 3 years experience
• A genuine love for fashion and a keen eye for style.
• Previous experience in e-commerce, preferably in the retail apparel and fashion industry.
• Familiarity with Shopee, Lazada, Zalora, and Shopify or a willingness to dive in and learn.
• Strong analytical skills paired with a creative mindset.
• Excellent communication skills, both verbal and written.
• A natural knack for building relationships and collaborating with diverse teams.
• Heavy user of excel.

Responsibilities

• You’ll be the master of our online storefronts, ensuring they flawlessly showcase our latest trends
• and collections.
• Dive deep into each platform's unique features to optimize product listings, from catchy titles to
• irresistible images.
• Work hand-in-hand with our creative minds in Marketing to align our online sales strategies with the
• captivating campaigns they craft.
• Collaborate closely with our Merchandising Planning and Control Department to ensure our online
• assortments are in sync with our offline offerings, creating a seamless shopping experience for our
• customers.
• Harness the power of data to uncover insights that drive our online sales strategies forward.
• Translate numbers into actionable plans, whether tweaking our promotional calendar or refining our
• product assortment.
• Embrace every customer interaction as an opportunity to create a memorable experience.
• Listen, empathize, and go above and beyond to resolve any issues our customers may encounter,
• turning them into lifelong fans of FashionFusion.
• Bring your collaborative spirit to the table, working closely with cross-functional teams like Store
• Operations, Fulfillment, and Customer Service to ensure our online operations run smoothly.
• Share your knowledge and insights with your teammates, fostering a culture of continuous learning and growth.