E‑Commerce Account Lead: Marketplaces & Growth

Gingersnaps Philippines; Pasig; On-site; PHP 420,000 - 560,000; Full time

Job summary

Gingersnaps Philippines is seeking an E-commerce Account Specialist to manage our online storefronts on Shopee, Lazada, Zalora and Shopify, ensuring our latest trends shine and listings convert effectively.

You will collaborate with Marketing and Merchandising to align online campaigns with business goals, monitor KPIs, optimize product assortments, and deliver a seamless shopping experience while leading and mentoring the team.

Qualifications

• Bachelor’s degree required in Business Administration, Marketing, E-Commerce, Retail Management, Operations Management, or related field.
• Minimum 3 years in e-commerce, online retail, marketplace operations, or related fields, preferably with supervisory or leadership experience.
• Hands-on experience managing e-commerce platforms and marketplaces (Shopee, Lazada, TikTok Shop, Zalora, or similar).
• Strong understanding of e-commerce operations, online merchandising, promotions, pricing, vouchers, campaigns, and marketplace processes.
• Experience monitoring e-commerce KPIs, sales performance, inventory, fulfillment, and customer service metrics.
• Proficient in Microsoft Excel/Google Sheets and experienced in preparing and analyzing business reports.
• Strong communication, coordination, stakeholder management, and organizational skills.
• Demonstrated ability to lead, coach, and develop team members.

Responsibilities

• You will be the master of our online storefronts, ensuring they showcase our latest trends and collections.
• Dive deep into each platform's features to optimize product listings, from catchy titles to appealing images.
• Collaborate with Marketing to align online sales strategies with campaigns.
• Work with Merchandising Planning and Control to sync online assortments with offline offerings.
• Data-driven: use insights to drive online sales strategies, tweak promotions, and refine product assortment.
• Lead cross-functional collaboration with Store Operations, Fulfillment, and Customer Service to ensure smooth online operations.
• Mentor and develop team members; promote continuous learning and growth.
• Do other duties as assigned by the Company.

Skills

Analytical thinking

Problem solving

Communication

Coordination

Stakeholder management

Organizational skills

Leadership

Education

Bachelor’s degree in Business Administration, Marketing, E-Commerce, Retail Management, Operations Management, or related field

Tools

Microsoft Excel

Google Sheets

Job description

Gingersnaps Philippines is seeking an E-commerce Account Specialist to manage our online storefronts on Shopee, Lazada, Zalora and Shopify, ensuring our latest trends shine and listings convert effectively.

You will collaborate with Marketing and Merchandising to align online campaigns with business goals, monitor KPIs, optimize product assortments, and deliver a seamless shopping experience while leading and mentoring the team.