E-commerce Growth & Platform Strategy Specialist

Gingersnaps Philippines; Pasig; On-site; PHP 400,000 - 640,000; Full time

Job summary

Gingersnaps Philippines is seeking an experienced E-commerce Account Specialist to manage online storefronts across Shopee, Lazada, Zalora, and Shopify. You will collaborate with Marketing and Merchandising to align online strategies with business goals and ensure seamless cross-functional operations.

You will leverage data to drive listings optimization, promotions, and product assortment while delivering strong customer service and leadership to the team in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, E-Commerce, or related field.
• Minimum 3 years in e-commerce/online retail with leadership experience.
• Hands-on experience with Shopee, Lazada, TikTok Shop, Zalora or similar platforms.
• Strong analytics, Excel/Sheets, and KPI monitoring.
• Ability to lead, coach, and develop team members.

Responsibilities

• Develop and optimize product listings across platforms.
• Collaborate with Marketing and Merchandising Planning to align online and offline strategies.
• Monitor KPIs, inventory, fulfillment, and customer service metrics.
• Guide promotions, pricing, vouchers, and campaign execution.
• Ensure online assortments align with offline offerings and campaigns.

Skills

Platform management

Data analysis

Team leadership

Campaign execution

Stakeholder management

Customer service

Education

Bachelor's degree in Business Administration/Marketing/E-Commerce

Tools

Shopee

Lazada

TikTok Shop

Zalora

Shopify

Job description

Gingersnaps Philippines is seeking an experienced E-commerce Account Specialist to manage online storefronts across Shopee, Lazada, Zalora, and Shopify. You will collaborate with Marketing and Merchandising to align online strategies with business goals and ensure seamless cross-functional operations.

You will leverage data to drive listings optimization, promotions, and product assortment while delivering strong customer service and leadership to the team in a fast-paced environment.