Duty Engineer

Westside Resort; Parañaque; On-site; PHP 300,000 - 600,000; Full time

Job summary

Westside Resort in Parañaque (Metropolitan Manila) seeks an FM Duty Engineer to support shift operations and maintain real-time system reliability across the resort. You will respond to equipment issues, troubleshoot, and ensure handovers and logs are accurate.

The role requires a degree in Engineering or Architecture, 1–2 years in maintenance or shift operations, and safety certifications. PRC license is preferred but not required; CMMS or BMS knowledge is valued, along with strong

Qualifications

• Requires a degree in Engineering or Architecture.
• 1–2 years of experience in maintenance or shift operations.
• PRC license preferred; Registered Electrical Engineer or Registered Master Electrician not required.
• Basic Occupational Safety and Health certification.
• Understanding of shift operations, emergency response, CMMS or BMS, and guest-impact handling.
• Strong technical troubleshooting, incident reporting, coordination and communication skills.
• Ability to work flexibly across different schedules and maintain quality during busy operations.
• Commitment to safety, integrity, teamwork and continuous improvement.

Responsibilities

• Lead shift operations and manage real-time issues.
• Troubleshoot and guide technicians on complex tasks.
• Respond to alarms and follow safety protocols.
• Ensure permit-to-work compliance during shifts.
• Coordinate with vendors during shift activities and project tasks.
• Address guest-impact issues and maintain operational readiness.
• Complete shift handovers, incident logs and work orders accurately.
• Support performance management, coaching and employee engagement for direct reports.
• Monitor service levels: uptime, response times, and issue resolution.

Skills

Troubleshooting

Incident reporting

Coordination

Communication

Safety awareness

Teamwork

Flexibility

Shift operations

Education

Engineering or Architecture degree

Tools

CMMS

BMS

Job description

About the role

The FM Duty Engineer supports shift operations and maintains real-time system reliability across the resort. The role focuses on timely response to equipment issues, standard troubleshooting, permit-to-work compliance, accurate shift logs and effective handovers. The position also supports guest-impact issue resolution, vendor coordination, project activities and operational readiness.

Key responsibilities

• Lead shift operations, manage real-time issues and help ensure equipment reliability.

• Perform troubleshooting and guide technicians during complex technical tasks.

• Respond to alarms and execute established safety protocols.

• Ensure permit-to-work compliance during the shift.

• Coordinate with vendors during shift activities and support project tasks.

• Respond to guest-impact issues and maintain operational readiness across the resort.

• Complete shift handovers, incident logs and work order updates accurately.

• Support performance management, coaching and mentoring, and employee engagement initiatives for direct reports.

• Monitor operational performance against applicable service levels and key performance indicators, including system uptime, response times, issue resolution, handover quality and equipment reliability.

What we're looking for

• A college graduate with a degree in Engineering or Architecture.

• One to two years of experience in maintenance or shift operations, including troubleshooting.

• PRC license preferred; Registered Electrical Engineer or Registered Master Electrician credentials preferred but not required.

• Basic Occupational Safety and Health certification.

• Understanding of shift operations, emergency response, CMMS or BMS, and guest-impact handling.

• Strong technical troubleshooting, incident reporting, coordination and communication skills.

• Ability to work flexibly across different schedules and maintain accurate, timely and high-quality work during busy operations.

• Commitment to safety, integrity, teamwork, customer service and continuous improvement.