Maintenance

Reca Resort Inc.; Porac; On-site; PHP 167,000 - 257,000; Full time

Job summary

Reca Resort Inc. is seeking a Resort Facility Maintenance Technician to ensure the resort’s guest rooms, grounds, and amenities remain safe, functional, and pristine. You will perform repairs, preventative maintenance, and respond promptly to urgent guest service requests.

The role covers building systems, electrical, plumbing, HVAC basics, pool and spa areas, and logging of work orders in CMMS. A strong guest-service mindset and reliability are essential to maintain a seamless 5-star experience.

Qualifications

• Guest-centric mindset with polished communication in guest-facing interactions.
• Strong problem-solving ability to troubleshoot issues independently.
• Reliable with attention to detail and quick response times.

Responsibilities

• Perform routine repairs in guest accommodations and common areas to maintain property.
• Repair drywall, painting, flooring, and other building elements to a polished standard.
• Maintain mechanical, plumbing, and electrical systems including basic HVAC tasks.
• Support pool and spa amenities safety checks and water features.
• Complete preventive maintenance lists and log work orders in CMMS.
• Respond to guest maintenance requests and participate in on-call emergency rotation.

Skills

Guest-centric mindset

Problem solving

Reliability

Job description

The Resort Facility Maintenance Technician is responsible for maintaining the overall functionality, safety, and aesthetic condition of the resort’s guest rooms, grounds, amenities, and support structures. This role involves executing general repairs, performing preventative maintenance programs, and addressing urgent guest service requests to ensure a seamless 5-star experience.

Key Roles & Responsibilities

1. General Facility & Building Maintenance

• Perform routine repair work on guest accommodations, common areas, dining facilities, and exterior structures.

• Execute basic repairs in drywall, framing, painting, plastering, flooring, and masonry to maintain a polished property appearance.

• Troubleshoot and repair doors, locks, furniture, windows, and property hardware.

2. Mechanical, Plumbing & Electrical Systems

• Diagnose and resolve basic electrical issues (replacing fixtures, switches, outlets, ballast, and interior/exterior lighting).

• Perform general plumbing maintenance including fixing leaks, clearing drain clogs, and installing/servicing faucets, toilets, and showers.

• Assist in routine HVAC servicing, such as changing filters, cleaning coils, and monitoring climate control systems.

3. Amenities & Aquatics (Pool & Spa)

• Assist in filtration checks, and water features.

• Inspect outdoor amenities, recreational equipment, and walkways to eliminate safety hazards.

4. Preventative Maintenance & Logging

• Complete scheduled preventative maintenance (PM) checklists on machinery, guest room units, kitchen gear, and resort equipment.

• Log all completed repairs, work orders, and inventory usages into the facility's management software (CMMS).

5. Guest Relations & Emergency Response

• Respond promptly and professionally to guest maintenance requests and dispatch calls.

• Participate in an on-call rotation for emergency repairs (e.g., major water leaks, power outages, HVAC failures).

• Adhere to resort safety protocols, OSHA standards, and Lock-Out/Tag-Out (LOTO) procedures at all times.

Key Competencies

• Guest-Centric Mindset: Polite demeanor and polished communication skills around high-end resort guests.

• Problem-Solving: Ability to troubleshoot issues independently and prioritize urgent tasks.

• Reliability: Strong work ethic, attention to detail, and rapid response times.