The Driver Training Lead serves as the operational Head of the GSM Driver Academy, driving the successful execution of our structured driver learning curriculum across all regional depots in the Philippines. In this role, you will lead, coach, and deploy a team of Training Specialists across different regions, ensuring that training programs are delivered on time, performance standards are met, and operational roadblocks are swiftly identified and resolved.
Functionally reporting to the Head of Learning, Culture Development and Engagement and operationally to the Head of Driver Learning and Engagement, you serve as the key operational bridge between learning architecture and field execution, delivering actionable insights and data-driven updates on driver learning progress and field performance.
Key Responsibilities :
1. Operational Leadership of the GSM Driver Academy
- Oversee the end-to-end execution of the GSM Driver Academy curriculum across all regional depots in the Philippines.
- Ensure training deployments, schedules, and logistics run on time and seamlessly across all target regions.
- Enforce strict timeliness and accuracy in all training documentation, attendance tracking, and performance reporting.
- Proactively identify operational bottlenecks, field roadblocks, and resource gaps, escalating them immediately with clear mitigation strategies.
2. Team Management, Coaching, and Mentoring
- Directly lead, mentor, and coach a team of depot-based Training Specialists, elevating their instructional techniques, field facilitation skills, and operational discipline.
- Conduct regular performance evaluations, field audits, and one-on-one coaching sessions to maintain high training standards across all depots.
- Cultivate a supportive, continuous-learning culture within the training team.
3. Strategic Reporting & Dual-Line Stakeholder Collaboration
- Serve as the primary point of contact for leadership: report functionally to the Head of Learning, Culture Development and Engagement on learning standards and curriculum alignment, and operationally to the Head of Driver Learning and Engagement on daily depot execution.
- Synthesize qualitative field feedback and quantitative training metrics into concise, actionable insights to inform future curriculum improvements and driver engagement strategies.
- Partner with driver engagement teams to ensure training aligns with driver retention, safety, community-building, and overall driver satisfaction goals.
4. Quality Assurance & Curriculum Alignment
- Maintain consistency and high quality of training execution across diverse geographic locations.
- Collaborate with learning designers to adapt the Driver Academy curriculum to regional nuances while keeping core standards intact.
- Audit depot training environments and driver assessments to ensure compliance with safety, operational, and service delivery standards.
Qualifications & Requirements:
- Experience: 4–6+ years of experience in driver training, fleet learning operations, logistics training, or large-scale field training deployment, with at least 2 years in a leadership/supervisory role.
- Geographic Scope: Experience managing decentralized or multi-regional field teams across the Philippines (Luzon, Visayas, Mindanao).
- Leadership Skills: Proven track record of coaching, mentoring, and developing trainers/instructors.
- Operational Excellence: Strong project management and operational execution skills, with zero tolerance for missed reporting deadlines or unaddressed roadblocks.
- Stakeholder Management: Excellent communication and presentation skills; comfortable managing matrixed/dual reporting lines and presenting insights to senior leaders.
- Domain Knowledge: Deep understanding of adult learning principles, driver onboarding workflows, fleet safety standards, and driver community dynamics.
- Mobility: Willingness to travel to regional depots across the Philippines as needed for field audits and team coaching.