Driver Operations Lead – Growth & Engagement (Mindanao)

Grab PH; Philippines; On-site; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex

Parental leave

Birthday leave

LASA volunteering leave

Grabber Assistance Programme

Job summary

Grab PH is seeking an Assistant Manager, Driver Operations to grow and engage the driver-partner community in North Mindanao, aligning with Grab's objectives and compliance. You will lead acquisition and onboarding, manage driver centers, monitor KPIs, and collaborate with Product, Compliance, Safety, and Public Affairs while advocating for drivers.

Join a team that values inclusion and delivers services across GrabFood, GrabMart, and GrabExpress, supporting the driver ecosystem with clear

Qualifications

• Bachelor's degree in Business, Operations, or a related field.
• 5+ years of experience in Operations, Driver Management, Logistics, or a related field, preferably in a leadership role.
• Fluency in Tagalog and other local dialects is a plus.

Responsibilities

• Driver Acquisition & Onboarding: Develop and execute localized recruitment strategies for driver-partners across transport and delivery services.
• Driver Engagement & Retention: Build and maintain relationships with driver-partners and develop engagement campaigns to improve retention.
• Operational Excellence & Driver Center Support: Oversee day-to-day operations of driver centers and monitor KPIs across acquisition and engagement.
• Compliance & Risk Management: Ensure activities comply with policies and local regulations and mitigate fraud risks.

Skills

Leadership

Operations management

Driver management

Stakeholder management

Data analysis

Education

Bachelor's degree in Business/Operations/Management

Master's degree (plus)

Tools

Microsoft Office

Google Workspace

Job description

Grab PH is seeking an Assistant Manager, Driver Operations to grow and engage the driver-partner community in North Mindanao, aligning with Grab's objectives and compliance. You will lead acquisition and onboarding, manage driver centers, monitor KPIs, and collaborate with Product, Compliance, Safety, and Public Affairs while advocating for drivers.

Join a team that values inclusion and delivers services across GrabFood, GrabMart, and GrabExpress, supporting the driver ecosystem with clear