Driver Operations Coordinator - Visayas & Mindanao

Lalamove; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

Lalamove is expanding its Driver Operations team in Visayas and Mindanao, seeking an Operations Associate to oversee day-to-day transport and operational activities. You will coordinate with drivers, partners and internal teams to ensure smooth delivery operations across Iloilo, Cebu, Negros Occidental, Panay, Cagayan de Oro, Davao, and General Santos.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelor’s degree in business/ops or related field preferred.
• 1–2 years in operations, transportation, logistics, mobility, or related industry.
• Familiarity with transport operations and driver coordination.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and coordination skills.
• Highly organized and detail-oriented; able to manage multiple priorities.
• Proficient in MS Office or Google Workspace; dashboards a plus.

Responsibilities

• Monitor and support daily transport operations to ensure smooth and efficient execution.
• Coordinate with drivers, partners, internal teams, and other stakeholders to address needs.
• Monitor activities, identify issues or delays, and coordinate resolutions.
• Investigate operational incidents and provide timely updates to stakeholders.
• Ensure adherence to established processes, policies, and service standards.
• Maintain accurate records, reports, and documentation related to operations.
• Analyze data to identify recurring issues and improvement opportunities.
• Assist in implementing process improvements to enhance efficiency and service quality.
• Escalate complex or high-impact operational concerns to the appropriate teams.
• Perform other operational tasks and projects as assigned.

Skills

Organized

Analytical thinking

Communication skills

Detail-oriented

Multi-tasking

Education

Bachelor’s degree (preferred)

Tools

Microsoft Office

Google Workspace

Job description

Lalamove is expanding its Driver Operations team in Visayas and Mindanao, seeking an Operations Associate to oversee day-to-day transport and operational activities. You will coordinate with drivers, partners and internal teams to ensure smooth delivery operations across Iloilo, Cebu, Negros Occidental, Panay, Cagayan de Oro, Davao, and General Santos.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.