Driver Onboarding & Support Specialist

Ridenroll; Manila; On-site; PHP 167,000 - 312,000; Full time

Benefits offered by this job

Competitive hourly rate or salary

Flexible scheduling options

Opportunities for growth

Supportive team culture

Job summary

A growing transportation support platform is seeking a detail-oriented Customer Service Representative in Manila. You will process driver applications, respond to inquiries, and maintain records. Ideal candidates have at least 1 year of customer service experience and strong communication skills. This role offers a competitive salary, flexible scheduling, and opportunities for growth within a supportive team environment.

Qualifications

• 1+ years of experience in customer service or administrative support.
• Strong attention to detail and ability to verify sensitive information.
• Excellent verbal and written communication skills.

Responsibilities

• Process and verify driver applications and background checks.
• Respond to incoming driver inquiries via phone and chat.
• Maintain accurate records of driver interactions.

Skills

Customer service experience

Attention to detail

Verbal communication

Written communication

Multitasking

Tools

CRM systems

Email platforms

Job description

A growing transportation support platform is seeking a detail-oriented Customer Service Representative in Manila. You will process driver applications, respond to inquiries, and maintain records. Ideal candidates have at least 1 year of customer service experience and strong communication skills. This role offers a competitive salary, flexible scheduling, and opportunities for growth within a supportive team environment.