Document Analyst

Questronix Corporation; Quezon City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A technology services company in Quezon City is looking for a Document Analyst responsible for ensuring complete and accurate documentation. Qualified candidates should have at least 2 years of experience and a bachelor's degree in IT or a related field. The role entails validating existing documents, creating templates, and maintaining a knowledge transfer system. Candidates must be willing to work fully onsite. This position offers an opportunity to support training and documentation efforts.

Qualifications

• Minimum of 2 years of experience as a Document Analyst.
• Preferred course in data analysis, documentation standards or technical writing.

Responsibilities

• Ensure complete, accurate, and usable documentation.
• Collect existing vendor documentation.
• Validate documents against real systems.
• Create standardized templates (SOPs, work instructions).
• Document new processes, workflows, and configurations.
• Maintain version control and central repository.
• Support knowledge transfer and training.
• Identify documentation gaps and coordinate with SMEs.

Skills

Documentation standards

Data analysis

Technical writing

Education

Bachelor’s degree in Information Technology, Information Management, Communications or related field

Job description

Responsibilities

• Ensure complete, accurate, and usable documentation required for a fully functional in-house service.
• Collect all existing vendor documentation (runbooks, diagrams, inventories).
• Validate completeness and accuracy of documents against real systems.
• Create standardized templates (SOPs, work instructions, support guides).
• Document new processes, workflows, and technical configurations.
• Maintain version control and a central repository (SharePoint, Confluence, CMDB).
• Ensure documentation supports knowledge transfer and training.
• Identify documentation gaps and coordinate with SMEs to fill them.

Qualifications

• Bachelor’s degree in Information Technology, Information Management, Communications or related field
• Preferred/Advantageous
  • Course in data analysis, documentation standards or technical writing
• Minimum of 2 years of experience as a Document Analyst
• Can work Full onsite (Cubao)