Docket Control Coordinator

MicroSourcing; Philippines; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Above-market compensation

Healthcare coverage on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing in Libis, Quezon City, Philippines, is seeking a Docket Control Coordinator for onsite day shift. You will oversee manual docket inventory, reconcile records, and collaborate with logistics to ensure accurate revenue reporting.

The role requires strong Excel skills, attention to detail, and experience in administrative or operations support. Join a company focused on growth, inclusion, and competitive rewards with onsite work setup.

Qualifications

• 5-10 years of experience in administrative or operations management.
• Proven experience in transactional finance, administration, or operational support roles.
• Intermediate to advanced proficiency in Microsoft Excel.
• Strong attention to detail with experience in reconciliation and data integrity.
• Excellent communication skills to engage with internal stakeholders and branch managers.

Responsibilities

• Maintain oversight and control of manual docket book inventory, tracking issuance, usage, and returns across all business sites.
• Identify gaps in docket sequences and investigate missing or incomplete records to ensure all sales are accurately captured.
• Reconcile manual docket usage against system transactions and delivery records to support revenue assurance and billing.
• Liaise with operational and logistics teams to validate delivery details and recover missing information for accurate reporting.
• Recommend process improvements and strengthen internal controls to reduce manual intervention and enhance data integrity.

Skills

Excel proficiency

Attention to detail

Communication skills

Stakeholder management

Independent work

Tools

Pronto ERP

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: Docket Control Coordinator

Location: Libis, Quezon City

Work setup & shift: Onsite | Day Shift

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

• Maintain oversight and control of manual docket book inventory, tracking issuance, usage, and returns across all business sites.
• Identify gaps in docket sequences and investigate missing or incomplete records to ensure all sales are accurately captured.
• Reconcile manual docket usage against system transactions and delivery records to support revenue assurance and billing.
• Liaise with operational and logistics teams to validate delivery details and recover missing information for accurate reporting.
• Recommend process improvements and strengthen internal controls to reduce manual intervention and enhance data integrity.

What You Need

Non-negotiables

• 5-10 years of experience in administrative or operations management.
• Proven experience in transactional finance, administration, or operational support roles.
• Intermediate to advanced proficiency in Microsoft Excel.
• Strong attention to detail with experience in reconciliation and data integrity.
• Excellent communication skills to engage with internal stakeholders and branch managers.

Preferred Skills/expertise

• Experience working with Pronto or similar ERP systems.
• Background in logistics, distribution, or managed services.
• Strong analytical skills to monitor trends and identify recurring risk areas.
• Knowledge of revenue assurance principles and operational compliance.
• Ability to work independently in a fast-paced, multi-site environment.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply*