Back Office Associate

MicroSourcing; Philippines; On-site; PHP 180,000 - 270,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Performance bonuses

Weekly team activities

Monthly team events

Job summary

MicroSourcing in Eastwood, Quezon City is seeking a Back Office Associate to join our team on-site for day shifts. This entry-level role focuses on uploading and reviewing homemade invoices, keeping data accurate, and supporting daily admin operations.

You will work with the Approvals and Verifications Team as needed, learn our processes, and grow within a collaborative call center environment. No prior BPO experience required, training provided.

Qualifications

• No prior BPO experience required.
• Strong attention to detail and error identification.
• Intermediate computer skills; able to navigate multiple systems and tools.
• Good written and verbal English communication.
• Willingness to learn and follow established processes.
• Organized, dependable, and able to manage repetitive tasks.
• Able to work independently and collaboratively within a team.

Responsibilities

• Upload and process data accurately and efficiently.
• Review documents to ensure information is complete and correct.
• Identify and correct missing or incorrect information.
• Maintain accurate records and organize files.
• Communicate professionally via email with internal colleagues (onshore and offshore).
• Follow company processes and guidelines when handling documents.
• Support the team with general administrative tasks.
• Assist with additional back-office functions as needed.

Skills

Attention to detail

English communication

Computer literacy

Organizational skills

Independent and team work

Willingness to learn

Multitasking

Tools

MS Office

Data entry tools

Job description

Discover your 100% YOU with MicroSourcing!

Position: Back Office Associate

Work setup: Onsite | Day shift

Location: Eastwood, Quezon City

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Position Overview

We are looking for a detail-oriented and reliable Back Office Support Associate to join our team. This role is ideal for individuals looking to start their career in a call center or administrative support environment, even without prior experience.

The role primarily focuses on back-office tasks, including uploading and reviewing homemade invoices, ensuring information is accurate, and supporting day-to-day administrative operations. There may also be opportunities to assist with other back-office responsibilities handled by the Approvals and Verifications Team.

Key Responsibilities

• Upload and process data accurately and efficiently.
• Review documents to ensure all required information is complete and accurate.
• Identify and correct missing or incorrect information.
• Maintain accurate records and organize files accordingly.
• Communicate professionally via email and with internal colleagues (both onshore and offshore).
• Follow company processes and guidelines when handling documents.
• Support the team with general administrative tasks.
• Assist with additional back-office functions as needed.

Qualifications & Skills

• No prior BPO experience required.
• Strong attention to detail with the ability to identify errors or missing information.
• Intermediate computer skills.
• Comfortable navigating multiple systems and tools.
• Good written and verbal English communication skills.
• Willingness to learn and follow established processes.
• Organized, dependable, and able to manage repetitive tasks efficiently.
• Able to work independently and collaboratively within a team.

What We Offer

• Comprehensive training and support for beginners.
• Friendly and collaborative work environment.
• Opportunity to gain experience in a professional office setting.
• Career growth opportunities for high-performing employees.
• Monthly rewards and recognition programs.
• Weekly fun team activities for both onshore and offshore teams.
• Monthly team events with food and celebrations.
• Supportive leadership and coaching culture.
• Inclusive and positive workplace environment.
• Continuous learning and professional development opportunities.
• Collaborative culture that values teamwork and employee well-being.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply