Docket Control Coordinator

MicroSourcing; Philippines; On-site; PHP 300,000 - 450,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Job summary

MicroSourcing in the Philippines is seeking a Docket Control Coordinator to oversee manual docket inventory, track issuance and returns, and ensure accurate capture of sales across sites.

You will identify gaps in docket sequences, reconcile usage with system transactions, and collaborate with logistics teams to verify delivery details, while recommending improvements to strengthen internal controls and data integrity.

Qualifications

• 5–10 years of experience in administrative or operations management.
• Experience in transactional finance, administration, or operational support.
• Intermediate to advanced proficiency in Microsoft Excel.
• Strong attention to detail with experience in reconciliation and data integrity.
• Excellent communication skills to engage with internal stakeholders and branch managers.

Responsibilities

• Maintain oversight and control of manual docket book inventory across sites.
• Identify gaps in docket sequences and investigate missing or incomplete records.
• Reconcile manual docket usage against system transactions and delivery records.
• Liaise with operational and logistics teams to validate delivery details.
• Recommend process improvements and strengthen internal controls to reduce manual intervention.

Job description

Discover your 100% YOU with MicroSourcing!

Position: Docket Control Coordinator

Location: Libis, Quezon City

Work setup & shift: Onsite | Day Shift

Why join MicroSourcing?

You've Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

As a Docket Control Coordinator, you will:

• Maintain oversight and control of manual docket book inventory, tracking issuance, usage, and returns across all business sites.
• Identify gaps in docket sequences and investigate missing or incomplete records to ensure all sales are accurately captured.
• Reconcile manual docket usage against system transactions and delivery records to support revenue assurance and billing.
• Liaise with operational and logistics teams to validate delivery details and recover missing information for accurate reporting.
• Recommend process improvements and strengthen internal controls to reduce manual intervention and enhance data integrity.

What You Need

Non-negotiables

• 5–10 years of experience in administrative or operations management.
• Proven experience in transactional finance, administration, or operational support roles.
• Intermediate to advanced proficiency in Microsoft Excel.
• Strong attention to detail with experience in reconciliation and data integrity.
• Excellent communication skills to engage with internal stakeholders and branch managers.

Preferred Skills/expertise

• Experience working with Pronto or similar ERP systems.
• Background in logistics, distribution, or managed services.
• Strong analytical skills to monitor trends and identify recurring risk areas.
• Knowledge of revenue assurance principles and operational compliance.
• Ability to work independently in a fast-paced, multi-site environment.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent.

We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds.

We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life.

Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply*