Distribution Coordinator (BPO | Hotel Bookings)

iCXeed Philippines Inc.; Tangob; Hybrid; PHP 250,000 - 420,000; Full time

Job summary

iCXeed Philippines Inc. is seeking a detail-oriented Distribution Coordinator to manage property onboarding and ensure accurate listings across PMS and key distribution channels.

You will coordinate channel integrations, content and rate mapping, and conduct regular audits to maintain data integrity and optimal visibility across OTAs and GDS. Hybrid work with onsite training in Lipa City, Batangas.

Qualifications

• OTA platforms management and inventory upkeep.
• Understand PMS-CM relationships and API basics.
• At least 1 year in distribution ops.
• Keen to details.

Responsibilities

• Onboard and manage new and existing properties in the property management system and across all distribution channels, including tasks such as rate plan mapping, channel manager integration, and content management.
• Maintain and update accurate listings across OTAs (e.g., Airbnb, Booking.com, Expedia), GDS (Global Distribution System), corporate and direct booking channels.
• Update content, copy and settings across third-party extranets, PMS, and channel management systems.
• Assist in setting up new distribution channels and integrating properties into existing platforms.
• Troubleshoot and resolve channel-related discrepancies or technical issues promptly.
• Conduct regular audits and monitor channel health to ensure active connection, optimal visibility and functionality.
• Perform administrative tasks as needed to support smooth distribution operations.
• Ensure data accuracy, consistency, and integrity across all distribution systems through effective procedures and controls.

Skills

OTA experience

PMS/CM integration

Attention to detail

API troubleshooting

Tools

PMS

Channel Manager

APIs

Job description

Job description:

We're seeking a detail-oriented Distribution Coordinator to manage property onboarding and maintain accurate listings across our PMS and key distribution channels. This role ensures seamless channel integrations, accurate content and rate mapping, and optimal system performance to support smooth and efficient distribution operations.

Key Responsibilities:

• Onboard and manage new and existing properties in the property management system and across all distribution channels, including tasks such as rate plan mapping, channel manager integration, and content management.
• Maintain and update accurate listings across OTAs (e.g., Airbnb, Booking.com, Expedia), GDS (Global Distribution System), corporate and direct booking channels.
• Update content, copy and settings across third-party extranets, PMS, and channel management systems.
• Assist in setting up new distribution channels and integrating properties into existing platforms.
• Troubleshoot and resolve channel-related discrepancies or technical issues promptly.
• Conduct regular audits and monitor channel health to ensure active connection, optimal visibility and functionality.
• Perform administrative tasks as needed to support smooth distribution operations.
• Ensure data accuracy, consistency, and integrity across all distribution systems through effective procedures and controls.

Qualifications:

• OTA experience/knowledge: Managing property listings, content, and inventory on major platforms including Airbnb, Booking.com, and Expedia
• Technical experience: Understanding of the technical relationship between Property Management Systems (PMS) and Channel Managers (CM); ability to navigate API connections, rate plan mapping, and troubleshoot synchronization errors
• At least 1year experience in the above areas
• Must be keen to details

Work setup: Hybrid, Onsite during training and will transition to Hybrid

Work Location: Lipa City, Batangas