Dispatch & Order Fulfillment Coordinator

Golden Acres Food Service Corporation; Mandaue; On-site; PHP 201,000 - 268,000; Full time

Job summary

Golden Acres Food Service Corporation is seeking an organized dispatch assistant to ensure orders are picked, packed and processed for dispatch according to customer requirements. You will coordinate timely dispatch and maintain accurate records to support smooth operations.

The role requires at least 1 year of experience in dispatching or logistics, strong attention to detail and communication, and a customer-focused attitude.

Qualifications

• At least 1 year of experience in dispatching, checking, or logistics-related roles.
• Strong attention to detail and organizational skills.
• Must be a team player with a customer-focused attitude.

Responsibilities

• Checking: Ensure orders are accurately picked, packed, and processed for dispatch according to customer requirements.
• Dispatching: Coordinate and oversee the timely dispatch of goods, ensuring products are delivered to customers on schedule.
• Collections (Optional): Assist with collections duties as needed, ensuring that customers are contacted for timely payment of invoices.
• Keep accurate records of dispatches and collections, ensuring all transactions are properly documented.
• Work collaboratively with the sales and accounting teams to ensure smooth operations and customer satisfaction.
• Address and resolve any delivery or payment-related issues in a timely and professional manner.
• Adhere to company policies and ensure compliance with safety and operational procedures.

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Multitask

Education

High school diploma

Business degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Job description

Golden Acres Food Service Corporation is seeking an organized dispatch assistant to ensure orders are picked, packed and processed for dispatch according to customer requirements. You will coordinate timely dispatch and maintain accurate records to support smooth operations.

The role requires at least 1 year of experience in dispatching or logistics, strong attention to detail and communication, and a customer-focused attitude.