Dispatch and Field-Service Coordinators — Remote

Sagan World LLC.; Philippines; Remote; PHP 1,052,000 - 1,753,000; Full time

Job summary

Sagan Recruitment is seeking Dispatch and Field-Service Coordinators for remote, worldwide opportunities with US business hours. This role is offered as an independent contractor position, matching your experience to client opportunities in the US market.

You will coordinate schedules, dispatch updates, and work orders, ensuring clear communication with field teams and customers. Relevant experience with dispatch systems and strong English are essential.

Qualifications

• 2+ years of relevant professional experience.
• Clear written and spoken English and attention to detail.
• Experience with dispatch, scheduling, work-order and customer communication systems.
• Examples of work you have handled in your selected specialty.
• Availability for US business hours and independent contractor engagement.

Responsibilities

• Schedule and update service appointments or dispatch assignments.
• Track work orders and communicate changes to field teams and customers.
• Record job details accurately and follow up on missing information.
• Escalate scheduling conflicts, service delays and unresolved requests.

Skills

English proficiency

Attention to detail

Customer communication

Tools

Dispatch system

Scheduling software

Work orders system

Job description

Job Detail

• Job ID 13274
• Salary USD 1,500–2,500 per month

Job Title:

Dispatch and Field-Service Coordinators — Remote

Location:

Remote — worldwide; US business hours

Salary Range:

USD 1,500–2,500 per month

Work Schedule:

US business hours

Contractor Note:

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Role:

Sagan connects experienced dispatch and field-service coordinators with US-based businesses. Your experience will be matched to relevant client opportunities, with specific responsibilities confirmed during the selection process.

Position Overview:

Coordinate schedules, dispatch updates and work orders so field teams and customers know what happens next.
You do not need to cover every specialty. Tell us which responsibilities you have owned and where you are strongest.

Key Responsibilities:

• Schedule and update service appointments or dispatch assignments.
• Track work orders and communicate changes to field teams and customers.
• Record job details accurately and follow up on missing information.
• Escalate scheduling conflicts, service delays and unresolved requests.

Qualifications:

• 2+ years of relevant professional experience.
• Clear written and spoken English and careful attention to detail.
• Practical experience with dispatch, scheduling, work-order and customer communication systems.
• Examples of work you have personally handled in your selected specialty.
• Availability for US business hours and an independent contractor engagement.

Nice-to-Haves:

Experience supporting US-based clients or teams and familiarity with the industry you would support. These are preferences, not requirements for every opportunity.