Director of Global Enterprise Implementation

Intugine; Hinoba-an; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Intugine is seeking an Implementation Head to drive end-to-end implementation for global enterprise customers. The role leads a large, multi-disciplinary team across program management, fieldwork and on-ground operations to achieve timely go-lives and strong adoption.

Ideal candidates bring 8–12 years in implementation, logistics tech or IoT, with a strong engineering background and proven leadership across geographies. Strong client-facing skills and strategic execution are essential.

Qualifications

• 8–12 years of experience in implementation, logistics tech, supply chain, IoT, hardware, or related domains.
• B.Tech / B.E. from a Tier-1 or Tier-2 engineering institute is mandatory.
• Exposure to IoT/hardware implementation in logistics tech or SaaS is a plus.
• Proven experience in Logistics Tech / Supply Chain Technology with hands-on implementation ownership.
• Proven track record of leading large implementation teams across projects, customers, and geographies.

Responsibilities

• Work closely with leadership to define implementation priorities, operating plans and strategic initiatives.
• Own end-to-end implementation for Intugine's key enterprise customers, ensuring timely go-live and successful adoption.
• Own the implementation strategy and solution design for new and existing enterprise accounts.
• Lead and mentor a 30–50 member implementation organisation across program management, field implementation and on-ground support.
• Drive implementation KPIs, revenue realisation, utilisation and operational efficiency, providing regular visibility to leadership.
• Build scalable implementation processes and a repeatable implementation playbook across customers and geographies.
• Partner closely with Sales, Product, Engineering and Customer Success to solve complex customer and implementation challenges.
• Take ownership of critical escalations and work directly with customers and internal teams to unblock implementation.
• Build and develop a strong second line of leadership within the implementation function.
• Identify opportunities to improve implementation margins, timelines, quality and overall customer experience.

Skills

Leadership

Implementation

IoT

Stakeholder management

Education

B.Tech / B.E. in engineering

Job description

Intugine is seeking an Implementation Head to drive end-to-end implementation for global enterprise customers. The role leads a large, multi-disciplinary team across program management, fieldwork and on-ground operations to achieve timely go-lives and strong adoption.

Ideal candidates bring 8–12 years in implementation, logistics tech or IoT, with a strong engineering background and proven leadership across geographies. Strong client-facing skills and strategic execution are essential.