Director, Financial Crime Compliance (FCC COE Lead)

Concentrix; Makati; On-site; PHP 7,682,000 - 11,524,000; Full time

Job summary

Concentrix is seeking a seasoned Director – Financial Crime Compliance to lead regulatory compliance, governance, and product-aligned risk management across AML, KYC, sanctions and fraud domains. This role blends deep regulatory expertise with product leadership to embed compliance into FCC platforms, digital solutions, and client offerings.

The incumbent will partner with business, product, and clients as a trusted advisor to drive regulatory alignment, innovation, and scalable controls.

Qualifications

• 15–20 years of FCC global market experience in financial crime compliance.
• Experience leading regulatory compliance, risk assessment, and policy adherence.
• Proven ability to manage global teams and interact with C-suite.

Responsibilities

• Regulatory & Compliance Leadership: design and govern FCC frameworks across AML, KYC, sanctions, and fraud.
• Product & Platform Integration: embed compliance-by-design into platforms and solutions.
• Client & Stakeholder Engagement: advise internal stakeholders and global clients on regulatory matters.
• Capability Building: develop regulatory knowledge and digital adoption across teams.
• Oversee audits, risk assessments, and remediation tracking with exec-level reporting.

Skills

Regulatory compliance

Risk assessment

Policy adherence

Stakeholder management

RegTech

Job description

We are seeking a seasoned and strategic Director – Financial Crime Compliance to lead regulatory compliance, governance, and product-aligned risk management across financial crime domains (AML, KYC, sanctions, fraud).

This role uniquely combines deep regulatory expertise with product leadership, ensuring compliance frameworks are seamlessly embedded into financial crime platforms, digital solutions, and client offerings.

The incumbent will act as a trusted advisor to business, product, and clients, driving regulatory alignment, innovation, and scalable compliance solutions.

A Financial Crime Compliance (FCC) Center of Excellence (CoE) Leader directs an organization's specialized Anti-Money Laundering (AML), KYC, and fraud prevention operations. They act as the central hub of industry best practices, setting organizational standards and driving strategic transformation.

The core responsibilities:

Subject Matter Expertise: Providing deep domain knowledge regarding regulatory compliance, risk assessment, and policy adherence.

Operations Oversight: Managing multi-shore or global teams to deliver services like periodic reviews, enhanced due diligence (EDD), and transaction monitoring.

Transformation & Strategy: Driving automation, process enhancements, and innovative technological solutions to elevate the broader compliance program.

Stakeholder Management: Engaging at the C-suite and CXO levels, balancing commercial targets with risk-focused regulatory demands.

Quality Assurance & Training Methodology: Strategizing client metrics, reviewing internal QA controls, and embedding training framework and compliance mindset at the core of all teams under FCC.

Data Hygiene & Contractual Insight: Maintaining data management framework for FCC, driving intelligence and insight, Contractual risk assessment, helping in driving standardization and keeping senior leadership posted proactively on emerging risk.

Key Responsibilities

1. Regulatory & Compliance Leadership

• Lead the design and implementation of FCC frameworks aligned to global regulations (FATF, OFAC, FCA, RBI, MAS, EU AML directives).
• Drive policy governance, internal controls, and risk mitigation strategies across AML, KYC/CDD/EDD, sanctions screening, and fraud prevention.
• Manage regulatory audits, inspections, and inquiries, ensuring timely remediation and stakeholder alignment.
• Stay ahead of emerging regulatory trends and translate them into actionable business and product strategies.

2. Product & Platform Integration

• Partner with Product, Technology, and Transformation teams to embed compliance-by-design principles into financial crime platforms.
• Provide SME guidance for product development, enhancements, and solutioning across AML/KYC tools, transaction monitoring systems, and screening technologies.
• Drive innovation in RegTech, leveraging AI/ML, automation, and analytics to enhance detection, monitoring, and reporting capabilities.
• Evaluate and implement third-party compliance tools and platforms.

3. Client & Stakeholder Engagement

• Act as a thought leader and advisor to internal stakeholders & global clients on financial crime regulatory matters.
• Support client solutioning, RFPs, and transformation programs with domain expertise.
• Build strong relationships with regulators, auditors, and industry bodies where applicable.
• Lead governance forums and provide executive-level reporting on risk and compliance posture.
• Oversee risk assessments, control testing, and monitoring frameworks across financial crime operations.
• Ensure effective issue management, remediation tracking, and compliance assurance.
• Drive data-driven insights through dashboards and analytics for proactive risk management.

5. Capability Building

• Drive capability building across regulatory knowledge, product understanding, and digital adoption.
• Foster a culture of integrity, accountability, and continuous improvement.

Key Qualifications & Experience

• Preferred relevant certifications: CAMS, ICA, CFE
• 15–20 years of FCC global market experience in:
• Financial Crime Compliance (AML, KYC, Fraud, Sanctions)
• Regulatory & audit exposure across global jurisdictions
• Product/Platform exposure in compliance or fraud systems
• Worked in advisory capacity preferred
• Experience in BFSI, FinTech, or ITES/BPO environment managing global clients not necessarily only global captives
• Proven track record of leading large-scale compliance or transformation programs