Director - Enterprise Program Management

Philippine Span Asia Carrier Corporation - PSACC; Manila; On-site; PHP 1,500,000 - 2,000,000; Full time

Job summary

A leading logistics company in Manila is seeking a Director of Enterprise Program Management to define and execute strategies supporting continuous improvement initiatives. The role requires at least 10 years of experience in process improvement and project management, along with strong knowledge of methodologies like Lean, Agile, and Six Sigma. The ideal candidate will lead a team, drive innovative solutions, and enhance organizational performance using data-driven decision-making. Strong communication and presentation skills are essential for this role.

Qualifications

• Minimum of 10 years of related continuous improvement experience.
• At least 5 years leading process improvement projects.
• Professional certifications like PMP, Lean, Six Sigma are preferred.

Responsibilities

• Lead the process improvement program and make iterative changes.
• Develop and implement a continuous improvement strategy.
• Facilitate process improvement meetings and workshops.
• Measure and evaluate existing processes for improvement opportunities.
• Manage team and provide development guidance.

Skills

Process improvement methodologies

Lean methodologies

Agile methodologies

Data-driven analysis

Project management

Presentation skills

Education

Bachelor's degree in Business, Engineering or related discipline

Tools

Six Sigma

DAMAIC

Scrum

Job description

About the job Director - Enterprise Program Management

Summary of the Role

Responsible for defining, building, and executing the strategyand mechanisms that support the continuous improvemententerprise-wide initiatives and program.Lead the organization in adoption of new tools and practicesthat bring cross-functional teams together to understand,document and simplify processes across teams.Work closely with team on program and projects that enhancebusiness processes, improve reliability, increase simplicity, andenable growth by using Agile, Lean, Six Sigma data driven,problem-solving methodologies to deliver tangible business
results.Focus is placed on improving internal and external customer
experiences while streamlining operations throughprocessimprovements, identification of synergies, and evaluation ofinternal controls and deployment of digital tools/systems.

Reports to

Division Head Operational Excellence (Vice President)

DUTIES AND RESPONSIBILITIES

Management of the overall process improvement program and able to make iterative changes asappropriate to keep the program evolving against strategic drivers and future needs.

Develop and implement a best-in-class continuous improvement strategy to enhance the process Excellence function by defining standards and governance, tools, and methodology tobuild on executive engagement.

Facilitate process improvement meetings and workshops, including business processreengineering sessions, brainstorming sessions, and various process improvement guidance tostaff.

Measure, analyze, and evaluate existing processes, collect data to identify root causes, preformcost benefit analysis, and identify improvement opportunities.

Identify, plan, and implement multiple projects, studying ways to make improvements to one ormany steps to increase productivity, reduce costs, time management, and recommend solutionsthat align with business priorities.

Monitor and report on all deliverables for the program.
Develop dashboards aligned with KPI to measure critical success factors.

Develop and design documents including training manuals, process outlines, flowcharts,checklists, templates, and implementation procedures.

Oversee plan management communication to keep employees and engaged and informed aboutoverall program benefits and value.
Manage team, provide clear direction, provide development guidance to staff.

Collaborate closely with Enterprise Risk, EPMO, Internal Business Controls, and IT on a wide rangeof initiatives.

Knowledge, Skills And Abilities

Design enterprise-wide process improvement programs to train and embed a continuousimprovement mindset.

Strong ability to develop and deliver engaging, informative, well-organized presentations.

Demonstrated understanding and demonstrated application of various improvementmethodologies and tools in Six Sigma, Lean and Agile:DAMAIC, A3 Development andManagement, Process Flow Mapping, Value Stream Mapping, 5S/Fishbone, Process ProblemSolving, Kaizen/Continuous Improvement, SIPOC, Scrum, etc.

Demonstrated ability to manage, develop and motivate professionals within your team and acrossthe organization.

Advanced wide-ranging experience, using in-depth professional knowledge, acumen, concepts,and company objectives to develop programs and procedures and resolve complex issues.

Ability to think strategically, to proactively understand customer needs, and provide solutions toovercome obstacles.

Ability to develop policies, procedures, and practices that meet needs of the business.

Qualifications

Bachelors degree required. Business, Engineering or related
discipline.

Minimum of 10 years of related progressive continuous
improvement, analytical, project management or business
analysis experience including supervisory experience.

Minimum of 5 years of increasing responsibility leading
process improvement projects.

Experience using data and metrics to drive improvements.
Experience owning program strategy, end to end delivery, and
communicating results to senior leadership.

Professional certifications such as Project Management
Professional (PMP), Lean, Six Sigma or Agile Certified, are
preferred.