Dining Lead

Tender Lover Food Corp. (Chick Chicken); Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Free Meals

Job Training

Opportunities for promotion and skill development

Company events

Job summary

Tender Lover Food Corp. (Chick Chicken) in Manila is seeking a dedicated supervisor for their restaurant operations. The candidate should have at least 1-3 years of experience, preferably in a fast-food setting, and a high school diploma, with a focus on hospitality or business. Responsibilities include supervising front staff, ensuring excellent customer service, and training team members. The role offers a friendly work environment, free meals, and job training opportunities.

Qualifications

• At least 1-3 years experience in a supervisory role, preferably in a restaurant.
• Strong knowledge of customer service and POS/cashiering procedures.
• Excellent communication, leadership, and problem-solving skills.

Responsibilities

• Supervise front staff during daily operations.
• Ensure fast, accurate, and friendly customer service.
• Monitor cashier transactions and handle discounts.

Skills

Computer Literacy

Teamwork

Written and Verbal Communication Skills

Operations Management

Customer Service Skills

Leadership Skills

Education

High School Graduate (Hospitality or Business preferred)

Job description

Job Description

On-site - Manila; 1-3 years experience; High/Senior High School; Full-time.

What You’ll Be Doing:

• Supervise and support front staff, including servers and cashiers, during daily operations.
• Ensure fast, accurate, and friendly customer service at all times.
• Monitor cashier transactions, handle voids and discounts, and ensure accurate cash handling and end‑of‑day reports.
• Oversee dining area cleanliness, table setup, and customer seating flow.
• Assist in staff training, scheduling, and performance monitoring.
• Address customer inquiries, feedback, and complaints promptly and professionally.
• Coordinate with the kitchen team to ensure smooth food service and order accuracy.
• Assist in inventory monitoring of dining supplies and condiments.
• Lead by example in professionalism, teamwork, and customer service excellence.

What We’re Looking For:

• At least a High School Graduate (Hospitality, Business, or related training preferred).
• Proven experience in supervising operations, preferably in a restaurant or fast‑food setting.
• Strong knowledge of customer service, POS/cashiering procedures, and team supervision.
• Excellent communication, leadership, and problem‑solving skills.
• Ability to multitask and work efficiently under pressure.
• Willing to work on shifting schedules, weekends, and holidays.
• Positive attitude, reliability, and passion for delivering great customer experiences.
• Competitive salary and performance‑based incentives.
• Friendly and supportive work environment.
• Opportunities for promotion and skill development.
• Company events.

Key Skills:

• Computer Literacy
• Teamwork
• Written and Verbal Communication Skills
• Interpersonal Skills
• Communication Skills
• Operations Management
• Customer Service Skills
• Leadership Skills
• Restaurant Management
• Strong Work Ethic

Government Mandated Benefits

Free Meals

Professional Development

Job Training