Digital Sales Associate

Cepat Kredit Financing Inc; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

Cepat Kredit Financing Inc is seeking a candidate for the Leads to Trans in Conversion position, located in Pasig, Metro Manila, Philippines. The role involves reviewing application processes, ensuring timely data entry, and communicating with various departments to address customer concerns. Ideal candidates must have mastery of product knowledge, excellent attention to detail, and strong communication and analytical skills. This position requires a solution-oriented and organized approach to managing tasks and inquiries.

Qualifications

• Mastery in product knowledge is required.
• Candidates must be solution-oriented and organized.
• Good communication and interpersonal skills are essential.

Responsibilities

• Receive and review the process application from DSA.
• Prepare and submit weekly and monthly reports.
• Communicate with internal departments regarding customer inquiries.

Skills

Mastery in product knowledge

Excellent attention to detail

Customer-service oriented

Good communication skills

Strong analytical skills

Decision-making skills

Job description

Leads to Trans in Conversion

• Receive and review the process application from DSA
• Data entry (CAM Creation) and coordinates with Credit Review Department
• Maintain 1-2 hours TAT efficiency.
• Helps DSA in the completion of the clients requirements.
• Attends to CRDs concerns from time to time.
• Manages reassessed accounts and coordinates lacking/additional documents for the client to provide.

Reports and Operational Efficiency

• Communicates and coordinates with internal departments concerned regarding the inquiries and concerns of customers
• Prepares and submits weekly and monthly reports of total leads to Trans in and TAT.
• Performs other functions and duties that may be assigned from time to time.

Job Competencies

• Functional: Mastery in product knowledge, excellent attention to detail, customer-service and solution-oriented, and organized.
• Personal: Has good communication skills, interpersonal skills, strong analytical, judgment, and decision-making skills, innovative and creative.