Digital Product Officer

PJ Lhuillier Group of Companies; Makati; On-site; PHP 781,200 - 1,116,000; Full time

Job summary

A leading financial services company based in Makati is looking for a Digital Banking Product Manager to oversee the strategy and lifecycle management of their eCebuana mobile app and other digital banking solutions. The role involves collaboration with cross-functional teams, conducting market research, and ensuring product compliance and competitiveness. The ideal candidate has a degree in Business Administration, Banking, or IT, with at least three years of relevant experience in product management and knowledge of regulatory requirements.

Qualifications

• At least three years of work experience in product management, digital, fintech, or banking services.
• Knowledge of regulatory laws and market research.

Responsibilities

• Manage product lifecycle and strategy for the eCebuana mobile app and digital banking solutions.
• Conduct market research and monitor product performance.
• Coordinate with cross-functional teams for compliance and integration.

Skills

Product management

Digital banking solutions

Market research

Regulatory compliance

Team collaboration

Education

Bachelor's degree in Business Administration, Banking and Finance, Information Technology, or Computer Science

Job description

The position is primarily responsible for the strategy, development, and lifecycle management of the eCebuana mobile app, e-money services, and other digital banking solutions. The position is also responsible for collaborating with cross‑functional teams to ensure successful integration and compliance of digital banking products and services.

Job Responsibilities

• Identifies and documents new product concepts and ideas aligned with the market and business goals.
• Gathers business cases and revenue projections and/or enhancements to support decision making.
• Manages digital roadmap planning and execution to drive user acquisition, retention, and profitability through scalable digital solutions.
• Conducts market research, competitor benchmarking, and collaborates with third‑party vendors and fintech partners to ensure product competitiveness.
• Monitors product performance through analytics, identifies client usage patterns, and proposes enhancements for continuous improvement.
• Supports pilot testing of new or enhanced products, gathers feedback from stakeholders, and refines features or processes before full launch.
• Supports the development of product training materials, oversees training programs, and product communication and promotion.
• Ensures timely completion of regulatory and internal documentary requirements.
• Resolves technical or operational product issues promptly by coordinating with relevant stakeholders.
• Provides coaching and guidance to junior or new team members.

Job Qualifications

• Graduate of any four‑year course preferably Business Administration, Banking and Finance, Information Technology / Computer Science.
• At least three (3) years of work‑related experience in fields related to product management, digital, fintech, or banking services.
• Knowledge on regulatory laws and requirements, market research and analysis.