Head of Digital Channels

Nityo Infotech Inc.; Taguig; On-site; PHP 1,500,000 - 2,200,000; Full time

Job summary

A financial services technology company is seeking a Head of Digital Channels to develop strategies and oversee product management of their digital platform. This pivotal role demands at least 5 years of product management experience and leadership of product teams. The ideal candidate should possess strong communication skills and a solid understanding of digital banking, ensuring a competitive, high-quality app experience for users in the Philippines.

Qualifications

• At least 5 years of experience in Digital Product Management.
• Experience in leading a team of product managers for at least 5 years.
• Financial services industry experience strongly preferred.

Responsibilities

• Craft long-term and short-term digital strategies.
• Oversee the development and maintenance of the App.
• Ensure competitive functionality with minimal complaints.

Skills

Effective Communication

Versatility and Agility

Customer Focus

Strategic Decision Making

Education

University degree

Job description

The Head of Digital Channels will craft the long-term and short-term strategies as well as oversee the development, maintenance and enhancements of the App to provide our customers a world‑class, seamless experience through our platform digitally. This role is crucial to ensure the growth and innovation of the App to remain not only competitive but fully functional with minimal complaints, securing a high NPS for the Bank.

Qualifications

• University degree
• At least 5 years of experience in Digital Product Management
• At least 5 years of experience in leading a team of product managers
• Financial services industry experience strongly preferred
• Strong understanding/experience in digital banking & digital channels
• Program/ Product management
• Product integration coordination experience
• Effective Communication & collaboration
• Versatility and Agility
• Learning and Enabling Others
• Customer Focus (Internal and External)
• Leading Through Vision and Values
• Strategic Decision Making