Digital Marketing Operations Manager

Aurora Media, Inc.; Taguig; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

A dynamic digital marketing agency is seeking a skilled professional for client management and relationship building. This role requires at least 3 years of experience in digital marketing, strong communication, and project management abilities. Responsibilities include managing multiple accounts, executing campaigns across social media platforms, and providing analytical insights to clients. The ideal candidate will work on-site in Taguig, be highly organized, and have a data-driven mindset.

Qualifications

• At least 3 years of experience in digital marketing, preferably in an agency setting.
• Proven experience handling client accounts and multiple campaigns simultaneously.
• Strong problem-solving skills and decision making.
• Excellent communication and client management skills; highly organized with strong PM abilities.
• Bachelor’s degree in Marketing or related field is a plus.

Responsibilities

• Serve as the main point of contact for assigned clients.
• Manage multiple accounts and lead onboarding, strategy discussions.
• Analyze campaign performance and prepare monthly reports.
• Monitor and optimize campaigns to hit performance targets.
• Prepare monthly reports and insights for clients.
• Identify opportunities for account expansion and upsell.

Skills

Client management

Digital marketing

Social media management

Project management

Analytical skills

Communication

Project management

Independent work

Education

Bachelor’s degree in Marketing, Business, Communications, or related field

Tools

Meta Ads

Google Analytics

Job description

On-site - Taguig 3-5 Yrs Exp Bachelor Full-time

Job Description

Client Management & Relationship Building

• Serve as the main point of contact for assigned clients
• Manage multiple accounts across different industries (SMEs, startups, brands)
• Lead onboarding, strategy discussions, and regular performance reviews
• Maintain strong client relationships to ensure satisfaction and retention
• Identify opportunities for upselling and account growth
• Plan and oversee end-to-end digital marketing campaigns:
• Social media (Facebook, Instagram, TikTok)
• Paid ads (Meta, Google, TikTok)
• Content and brand positioning
• Translate client goals into clear strategies, timelines, and KPIs
• Work with the team to execute campaigns effectively
• Monitor and optimize campaigns to hit performance targets

Project & Team Coordination

• Coordinate closely with:
• Designers, video editors, and content writers
• Media buyers / ads specialists
• Ensure timely delivery of campaigns, creatives, and reports
• Manage project timelines, deliverables, and priorities across accounts
• Keep internal teams aligned with client goals and deadlines

Performance Tracking & Reporting

• Analyze campaign performance using tools like Meta Ads, Google Analytics, etc.
• Prepare and present monthly reports and insights to clients
• Provide data-driven recommendations for improvement
• Track KPIs and ensure campaigns are optimized continuously

Business Growth & Strategy

• Identify opportunities for account expansion (upsell / cross-sell)
• Support proposals, presentations, and new client onboarding
• Stay updated on digital marketing trends, especially in the Philippine market

Job Requirements

• At least 3 years of experience in digital marketing, preferably in an agency setting
• Proven experience handling client accounts and multiple campaigns simultaneously
• Strong background in: social media management, paid advertising (Meta, Google, TikTok, FB, Ig, etc.), campaign planning and execution
• Excellent communication and client management skills
• Highly organized with strong project management abilities
• Able to work independently, take ownership of projects, and proactively address client and campaign-related concerns
• Strong problem-solving skills with the ability to make decisions and recommend solutions without constant supervision
• Data-driven mindset with experience in analytics and reporting tools
• Ability to work with cross-functional teams (creatives, media buyers, etc.)
• Bachelor’s degree in Marketing, Business, Communications, or related field is a plus
• Amenable to work onsite Monday to Friday in BGC.