Digital Delivery Lead

UnionBank; Pasig; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

UnionBank is seeking an experienced Delivery Manager to oversee the end-to-end delivery of digital programs and projects. You will collaborate with Business Enabling Teams to plan, execute, and monitor initiatives ensuring on-time, on-scope, and on-budget outcomes, while adhering to enterprise standards and architectural designs.

The role requires strong governance, risk management, and the ability to influence sponsors and stakeholders, with a focus on creating reliable, enterprise-wide digital

Qualifications

• Delivery management of projects within a portfolio ensuring on-time, on-budget, and on-scope delivery.
• Ability to define scope, goals and deliverables with stakeholders.
• Experience in governance, risk, and enterprise architecture alignment.

Responsibilities

• Leads overall delivery management of each project within the portfolio.
• Defines and finalizes project scope, goals and deliverables.
• Creates and manages detailed project timelines and resource alignment.
• Optimizes resource utilization to meet timeframes and quality.
• Coaches and mentors project team members for accountability.
• Monitors status and clears blockers for SMEs.
• Facilitates post-mortems and sprint retrospectives.
• Reviews architecture designs with the delivery team.
• Identifies and manages risks, issues, dependencies, and action plans.
• Manages project expenses within cost baselines.

Skills

Accountability

Adaptability

Analytical

Communication

Critical thinking

Teamwork

Willingness to learn

Job description

Location: UnionBank Plaza, Ortigas, Pasig City

Employment Type: Full-time

About The Role

The Digital Delivery manages the delivery of bank’s digital programs and projects together with the Business Enabling Teams through collaborative planning, execution, and monitoring of projects and programs to ensure on-time, on-scope, and on-budget delivery by having a thorough understanding of the technical design, process flows, and data flows that ensures adherence to both business and technical requirements and standards; understanding of business, data, application, technology, and risk map of the project; demonstration of the ability influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems; establishment of appropriate governance functions in accordance to enterprise policies and practices; overseeing the overall design and architecture of the project being delivered and ensures that integration between affected IT platforms conforms with the architecture provided by the Solutions Architect; While ensuring alignment with the bank-wide strategic goals - 24/7 availability, six sigma reliability & service delivery - towards creating meaningful customer experience.

What You'll Do

• Leads the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.
• Defines and finalizes project scope, goals and deliverables that support business goals in collaboration with business unit and key stakeholders
• Creates and manages the detailed timeline for project execution and ensures that resources are always aligned with such.
• Optimizes utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope
• Coaches, mentors, motivates and supervises project team members and influence them to take positive action and accountability for their assigned work.
• Updates the project team of the status of the project based on agreed upon frequency.
• Clears blockers for the SMEs to perform and deliver
• Facilitates learning through post mortem and sprint retrospective
• Provides direct supervision and mentoring to project team members
• Reviews technical design provided by the Solutions Architect such as database, application architecture and system interface design together with the technical delivery team.
• Identifies, monitors and manages project risks, issues, dependencies and action plans until project implementation and closure.
• Monitors and manages project expenses to ensure it is within cost baseline.
• Identifies and manages project dependencies and critical path
• Establishes and ensures appropriate governance functions for the program in accordance with enterprise policies, practices and on behalf of the executive sponsor or senior responsible owner.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Ensures that implemented solution is based on the Solutions Architect’s design and is aligned with the Enterprise Architecture

What We're Looking For

• Accountability
• Adaptability
• Analytical
• Good Communication Skills
• Critical thinking
• Teamwork
• Willingness to learn