Digital Ad Operations Lead – Campaigns & Delivery

MicroSourcing International; Manila; Hybrid; PHP 1.200.000 - 1.500.000; Vollzeit

Benefits dieser Stelle

Healthcare coverage on day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Hybrid work setup

Zusammenfassung

MicroSourcing is seeking a Media Operations Manager in Parañaque City, Manila, to lead digital ad operations, client engagements, and cross-functional delivery. You will design scalable campaigns, supervise onboarding, and guide teams across multiple platforms, ensuring QA, tracking, and performance excellence.

The role requires 3–5 years in digital advertising and BPO, strong English communication, and the ability to coordinate with diverse stakeholders. Hybrid work setup offered.

Qualifikationen

• Bachelor's degree in Marketing, Advertising, Business, Communications, or related field.
• 3–5 years of experience in digital advertising, primarily in ad operations.
• 3–5 years of BPO experience.
• Strong understanding of digital ad operations, campaign workflows, advertising technologies, QA, tracking, and performance metrics.
• Experience with campaign setup, trafficking, QA, tracking validation, monitoring, reporting, and documentation.
• Ability to interpret insertion orders, media plans, creative specifications, and client requirements and turn them into clear operational workflows.
• Confident in leading client-facing conversations with marketing, media, technical, operational, and executive stakeholders.
• Excellent English communication, presentation, facilitation, documentation, and stakeholder-management skills.
• Strong analytical skills, attention to detail, and ability to manage multiple campaigns, timelines, stakeholders, and deliverables.

Aufgaben

• Lead client discovery conversations to understand campaign objectives, platforms, trafficking requirements, tracking, reporting, and operational needs.
• Translate client requirements into practical and scalable Digital Marketing solutions.
• Lead implementation, onboarding, knowledge transfer, workflow configuration, platform access, QA, and go-live activities.
• Coordinate with clients, Delivery, Recruiting, Sales, Account Management, Client Success, Product, Marketing, and other stakeholders.
• Guide delivery teams on campaign setup, trafficking, creative specifications, tracking, QA, optimization, reporting, and escalation processes.
• Support recruiting and training by defining role requirements, reviewing candidates, and contributing to training and readiness plans.
• Develop and improve service offerings, SOPs, playbooks, QA frameworks, and best practices for Digital Ad Operations.
• Educate internal teams on Digital Marketing capabilities, terminology, workflows, and client use cases.
• Stay updated on advertising technologies, automation, AI, privacy, measurement, and industry best practices.
• Provide post-launch advisory support for campaign, tracking, reporting, quality, and operational issues.

Kenntnisse

Digital Ad Operations

Campaign management

Client communications

Stakeholder management

Analytics

Ausbildung

Bachelor's degree in Marketing, Advertising, Business, Communications, or related field

Tools

Google Campaign Manager 360

Google Ads

The Trade Desk

Meta Ads Manager

Amazon DSP

Jobbeschreibung

MicroSourcing is seeking a Media Operations Manager in Parañaque City, Manila, to lead digital ad operations, client engagements, and cross-functional delivery. You will design scalable campaigns, supervise onboarding, and guide teams across multiple platforms, ensuring QA, tracking, and performance excellence.

The role requires 3–5 years in digital advertising and BPO, strong English communication, and the ability to coordinate with diverse stakeholders. Hybrid work setup offered.