Digital Media Operations Lead

MicroSourcing; Manila; Sur place; PHP 1 015 560 - 1 216 440; Plein temps

Avantages offerts par ce poste

Healthcare coverage from day one

Paid time off with cash conversion

Group life insurance

Performance bonuses

Company‑sponsored events

Résumé du poste

MicroSourcing in Parañaque, Philippines, is seeking a Digital Media Operations Lead to oversee programmatic media campaigns across global markets and lead the Ad Operations team. The role collaborates with Account Management and Revenue teams to ensure campaigns are trafficked, deployed, monitored, and optimized effectively.

The position requires 3–5 years in Ad Operations, strong QA, and proficiency with DV360; hybrid work setup in night shift, with competitive compensation and day‑one

Qualifications

• 3–5 years of experience in Ad Operations or Campaign Management.
• Experience supervising, mentoring, or guiding team members.
• Familiarity with programmatic platforms and ad servers (DV360 or similar).
• Experience trafficking IAB display and video ad units.
• Strong QA, troubleshooting, and campaign optimization skills.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Ability to manage multiple campaign workflows simultaneously.
• Strong attention to detail and operational discipline.

Responsabilités

• Oversee trafficking and deployment of digital media campaigns across programmatic platforms.
• Supervise campaign deployment across publisher environments, ensuring tagging and readiness.
• Ensure timestamp tracking, tagging, and QA validation across campaigns.
• Monitor live campaigns and identify delivery or technical issues affecting performance.
• Oversee campaign swaps, environment rotations, and deployment updates.
• Provide guidance and QA support to Ad Operations team members.
• Partner with Account Managers to execute managed‑service media plans.
• Review and maintain documentation across order forms and tracking matrices.
• Ensure reporting inputs align with campaign performance data.
• Oversee campaign billing reconciliation and delivery tracking processes.
• Serve as escalation point for operational issues.
• Help standardize execution workflows for higher‑frequency deployments.
• Coordinate across global time zones (U.S. & EMEA).
• Support internal docs and playbooks; identify process improvements.
• Assist client‑facing teams in back‑office delivery.

Connaissances

Ad Operations

Campaign Management

Programmatic platforms

QA & Troubleshooting

Excel proficiency

Time zone coordination

Cross-functional collaboration

Outils

DV360

Ad servers

Description du poste

Discover your 100% YOU with MicroSourcing!

Digital Media Operations Lead

Location: Harton, Parañaque, Philippines
Work setup & shift: Hybrid | Nightshift
Compensation: 100,000-100,000 PHP / Month (Full‑Time)

Job Summary

The Digital Media Operations Lead oversees the execution and delivery of programmatic media campaigns across global markets while providing leadership and guidance to the Ad Operations team. This role works closely with Account Management and Revenue teams to ensure campaigns are trafficked, deployed, monitored, and optimized effectively while maintaining operational accuracy and scalability.

Key Responsibilities

• Oversee trafficking and deployment of digital media campaigns across programmatic platforms.
• Supervise campaign deployment across publisher environments, ensuring accurate tagging, tracking, and readiness prior to launch.
• Ensure timestamp tracking, tagging implementation, and rigorous QA validation across campaigns.
• Monitor live campaigns and proactively identify delivery, pacing, or technical issues that may impact performance.
• Oversee campaign swaps, environment rotations, and deployment updates as required.
• Provide guidance, quality control, and support to Ad Operations team members handling campaign workflows.
• Partner with Account Managers to execute managed‑service media plans.
• Review and maintain documentation across order forms, deployment sheets, and campaign tracking matrices.
• Ensure reporting inputs align with campaign performance data and timestamp records.
• Oversee campaign billing reconciliation and internal delivery tracking processes.
• Serve as an escalation point for operational or technical campaign issues.
• Help standardize execution workflows to support higher‑frequency campaign deployments.
• Maintain coordination and operational accuracy across global time zones, including U.S. and EMEA teams.
• Support the development and maintenance of internal documentation and operational playbooks.
• Identify opportunities to improve campaign execution processes, automation, and operational efficiency.
• Support client‑facing teams in a back‑office capacity to ensure seamless campaign delivery.

Qualifications

• 3–5 years of experience in Ad Operations, Campaign Management, or Media Operations.
• Prior experience supervising, mentoring, or guiding team members is preferred.
• Familiarity with programmatic platforms and ad servers (e.g., DV360 or similar).
• Experience trafficking IAB display and video ad units.
• Strong QA, troubleshooting, and campaign optimization skills.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Ability to manage multiple campaign workflows simultaneously.
• Strong attention to detail and operational discipline.
• Process‑driven with strong documentation habits.
• Ability to coordinate work across global time zones.
• Strong collaboration and communication skills when working with cross‑functional teams.

Benefits

• Competitive rewards: above‑market compensation, healthcare coverage on day one (and for dependents), paid time‑off with cash conversion, group life insurance, and performance bonuses.
• Collaborative spirit: positive and engaging work environment with company‑sponsored events and activities.
• Work‑life harmony: flexible arrangements to suit your balance.
• Career growth: opportunities for continuous learning and advancement.
• Inclusive teamwork: a culture that celebrates diversity and fosters inclusion.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. We believe our strength lies in our inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds, allowing everyone to thrive. Our commitment to equality is part of our everyday practice, celebrating every unique authentic narrative.