Desktop Support Specialist — Grow Your IT Skills

Private Advertiser; Taytay; Presencial; PHP 180.000 - 280.000; Jornada completa

Descripción de la vacante

Private Advertiser is hiring a Junior Technical Desktop Support professional to serve as the primary technical resource for day‑to‑day support. You will troubleshoot workstations, business applications, and Microsoft 365 environments while learning unfamiliar systems with guidance.

The role emphasizes practical troubleshooting, customer service, and the ability to handle incidents and escalations beyond basic first‑level support.

Formación

• Experience supporting Microsoft environments and Active Directory
• Familiarity with ticketing systems and incident management
• Strong customer service and communication skills

Responsabilidades

• Serve as the primary technician for day‑to‑day IT support and troubleshooting
• Troubleshoot workstation, network, and application issues
• Assist with Microsoft 365 administration and onboarding/offboarding

Conocimientos

M365 Admin

Exchange Online

Teams

SharePoint

Entra ID

AD Users

GPO basics

Windows OS

Printers/Scanners

Networking basics

TCP/IP

DNS/DHCP

VPN

Ticketing Systems

Customer Service

Veeam Backup

IT Security

Remote support

MS Teams Calling

Herramientas

MS Exchange

Active Directory

Descripción del empleo

Private Advertiser is hiring a Junior Technical Desktop Support professional to serve as the primary technical resource for day‑to‑day support. You will troubleshoot workstations, business applications, and Microsoft 365 environments while learning unfamiliar systems with guidance.

The role emphasizes practical troubleshooting, customer service, and the ability to handle incidents and escalations beyond basic first‑level support.