Desktop Support Engineer — Shift-Based Tech Troubleshooter

Davao Portal; Davao City; On-site; PHP 246,000 - 379,000; Full time

Job summary

Davao Portal is seeking a graduate of IT/Engineering for a customer-service oriented role in Davao City. The candidate should have strong English communication skills and at least 1 year of PC/NB troubleshooting experience, plus familiarity with basic structured cabling (Cat5e & Fiber).

Experience in customer service is required. The ideal applicant will have broad experience with Microsoft Windows and MS Office, and be willing to work on shifting schedules.

Qualifications

• Graduate of IT/Engineering related course.
• Male not more than 28 years old.
• Good oral and written English communication skills.
• Extensive experience in customer service.
• At least 1 year experience in PC/NB troubleshooting.
• Experience in basic structured cabling system (Cat5e & Fiber).
• Broad experience in installing, configuring and troubleshooting Microsoft software (Windows, MS Office, etc).
• Willing to work on shifting schedule.

Skills

Customer service

English communication

PC/NB troubleshooting

Microsoft software (Windows, MS Office

Education

IT/Engineering related degree

Tools

Structured cabling Cat5e & Fiber

Job description

Davao Portal is seeking a graduate of IT/Engineering for a customer-service oriented role in Davao City. The candidate should have strong English communication skills and at least 1 year of PC/NB troubleshooting experience, plus familiarity with basic structured cabling (Cat5e & Fiber).

Experience in customer service is required. The ideal applicant will have broad experience with Microsoft Windows and MS Office, and be willing to work on shifting schedules.