Deputy Unit Head (Wealth Management Platform)

BDO Unibank; Metro Manila; On-site; PHP 3,500,000 - 6,000,000; Full time

Job summary

BDO Unibank, Inc. in Makati is seeking an experienced IT delivery leader to oversee the end-to-end delivery of the unit's applications and platforms.

You will ensure high quality, timely project delivery, and oversee ongoing system upkeep while coordinating across ITG and business units to align strategy with operations. With 20+ years in banking IT and at least 5 years in application delivery within Wealth Management, you will manage escalations, staffing, and vendor engagement, ensuring

Qualifications

• Bachelor's Degree relevant to the job.
• At least 20 years of experience in IT systems used in banking or financial services.
• At least 5 years of application delivery experience in Wealth Management.
• Must be willing to work onsite and be assigned in Makati.

Responsibilities

• Ensure high quality and timely delivery of all projects of the unit.
• Oversee upkeep of the applications and platforms owned by the unit.
• Lead cross-unit collaboration to ensure seamless delivery.
• Enforce adherence to IT SDLC and governance structure.
• Provide escalation management and risk oversight.
• Plan staffing and capacity for the delivery teams.
• Vendor oversight and escalation point for delivery teams.

Education

Bachelor's Degree relevant to the job

Job description

BDO Unibank, Inc. is the Philippines' leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise "We Find Ways," we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

• Ensure high quality and timely delivery of all projects of the unit and oversee upkeep of the applications and platforms owned by the unit
• Develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed
• Manage all escalations and resolutions

Key Responsibilities

Accountability to ITG

• Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
• Work closely with other units/counterparties across ITG to ensure seamless delivery
• Enforce adherence to IT SDLC and Governance structure

Accountability to Business

• Ensure that there is a good understanding of the business unit’s strategic direction
• Ensure alignment of strategies with BU architecture
• Ensure that the right people are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership
• Manage all escalation from business unit and PIP team

Accountability to Unit

• Take full accountability of the quality of application delivery rendered by the team/section
• Plan for and manage the team/section’s capacity, and ensure appropriate and sufficient staffing of the team/section
• Ensure adequate competency in delivery managers and other team members
• Identify and optimize how resources can be leveraged across delivery teams
• Ensure timely escalation of issues
• Provide oversight of all vendors and solution providers engaged by the team/section and their assigned resources
• Act as point of escalation for all delivery team leads and team members.
• Ensure implementation of the proper support required for resolution of issues and risk management
• Ensure adequate and appropriate level of support by defining competencies, providing training, and providing team/section members with adequate experience and exposure
• Conduct performance reviews for delivery manager and other team/section members

Qualifications

• Bachelor's Degree relevant to the job
• At least 20 years of experience in IT systems used in banking or financial services.
• At least 5 years of application delivery experience in Wealth Management.
• Must be willing to work onsite and be assigned in Makati.