DENTAL INSURANCE & PRIOR AUTHORIZATION VIRTUAL ASSISTANT

Vital Virtuals Global HR Solutions LLC; Manila; Remote; PHP 433,000 - 519,000; Full time

Job summary

Vital Virtuals Global HR Solutions LLC is hiring a Dental Insurance & Prior Authorization Virtual Assistant to support a pediatric dental practice based in Nevada, USA. This full-time, remote role operates during US business hours, handling insurance claims, referrals, and pre-authorizations.

The ideal candidate has prior dental insurance experience, strong English communication, and the ability to use HIPAA-compliant tools. Compensation and equipment requirements are outlined in the posting.

Qualifications

• Previous dental insurance/VA experience required.
• Experience with claims, referrals, pre-authorizations & PPO verification.
• Experience with Liberty Dental is preferred.
• Pediatric dental experience is a plus.
• Strong English communication and attention to detail.
• Willing to use Time Doctor and a HIPAA-compliant virtual desktop.

Responsibilities

• Work on rejected/denied dental claims
• Submit and follow up on referrals and pre-authorizations
• Verify PPO dental insurance for scheduled patients
• Check eligibility, benefits, and coverage
• Communicate with insurance companies and the dental team
• Maintain accurate insurance documentation

Skills

Dental insurance knowledge

Claims processing

PPO verification

Attention to detail

English communication

HIPAA compliance

Tools

Liberty Dental

Cloud9 EMR

Curve Dental

Time Doctor

Wise

Job description

WE'RE HIRING: DENTAL INSURANCE & PRIOR AUTHORIZATION VIRTUAL ASSISTANT

Vital Virtuals Global HR Solutions is looking for an experienced Dental Virtual Assistant to support a pediatric dental practice based in Nevada, USA.

Position: Dental Insurance & Prior Authorization VA

Full-Time | Remote | U.S. Business Hours

Responsibilities:

• Work on rejected/denied dental claims
• Submit and follow up on referrals and pre-authorizations
• Verify PPO dental insurance for scheduled patients
• Check eligibility, benefits, and coverage
• Communicate with insurance companies and the dental team
• Maintain accurate insurance documentation

Requirements:

• Previous dental insurance/VA experience required
• Experience with claims, referrals, pre-authorizations & PPO verification
• Experience with Liberty Dental is preferred
• Experience with Cloud 9 EMR and/or Curve Dental is a plusPediatric dental experience is a plus
• Strong English communication and attention to detail
• Willing to use Time Doctor and a HIPAA-compliant virtual desktop

Compensation:

$5/hour — first 90 days

$6/hour — after 90 days

Bi-weekly pay via Wise

Device & Internet Requirements:

• Intel Core i5 8th Gen+ or AMD Ryzen 5 equivalent
• 8 GB RAM minimum (16 GB recommended)
• 256 GB SSD minimum
• Windows 10/11 Pro or macOS 12+
• Working webcam and noise-canceling headset
• Minimum 50 Mbps download / 20 Mbps upload
• Reliable backup internet/hotspot preferred
• Quiet, professional workspace