Delinquency Collections Specialist Onsite Ortigas

BDO Unibank; Cebu City; On-site; PHP 300,000 - 460,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Collections Officer to evaluate past due portfolios and maintain delinquency levels within target ranges. The role involves making collection calls to negotiate settlements and coordinating with other units to resolve client requests.

Candidate should have a Bachelor's degree and at least 3 years in collections, preferably from banks or financial institutions. Onsite work in Ortigas is required.

Qualifications

• Bachelor's degree in any field.
• At least 3 years of experience in collections from banks or other financial institutions.
• Experience in credit card, personal loan, or telecom sectors may be considered.
• Willing to work onsite in Ortigas.

Responsibilities

• Performs collection calls to negotiate full or partial settlements from clients to bring past due accounts current.
• Ensures that all client requests are facilitated and routed to the appropriate units.

Skills

Negotiation

Communication

Customer service

Problem solving

Education

Bachelor's degree

Job description

BDO Unibank, Inc. is seeking a Collections Officer to evaluate past due portfolios and maintain delinquency levels within target ranges. The role involves making collection calls to negotiate settlements and coordinating with other units to resolve client requests.

Candidate should have a Bachelor's degree and at least 3 years in collections, preferably from banks or financial institutions. Onsite work in Ortigas is required.