DE033788-Quality Auditing Analyst

Accenture in the Philippines; Quezon City; Sur place; PHP 335 000 - 558 000; Plein temps

Résumé du poste

Accenture in the Philippines is seeking a Quality Auditing Analyst to perform and conduct quality reviews on items processed by analysts. You will provide immediate feedback on error trends and help ensure adherence to client and Accenture guidelines.

The role operates on a return-to-office arrangement in Quezon City, with rotation shifts and security responsibilities to protect confidential information. Prior QA experience is required.

Qualifications

• Standard QA profile.
• With at least 2 years of relevant experience.

Responsabilités

• Reviews quality samples as agreed with client and Accenture.
• Performs analysis on quality trends and flags risks to project leadership.
• Provides feedback to analysts to follow approved guidelines, procedures, and processes.

Connaissances

Quality Assurance

2+ years experience

Description du poste

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Quality Auditing Analyst

WORK SETUP: RTO

OVERALL PURPOSE:

The responsibility of the quality controller is to perform and conduct quality reviews on items processed by analysts in accordance to the sampling population agreed between the client and Accenture. The quality controller is empowered to provide immediate feedback to analysts who have error trends.

RESPONSIBILITIES:

• Reviews quality samples agreed upon by the client and Accenture.
• Performs analysis on quality trends and flag quality-related risks to the project leadership.
• Provides feedback to analysts to follow approved guidelines, procedures, processes in a consistent way.
• Performs reporting duties and special tasks will be assigned to quality specialists at a higher career level.

Security Roles and Responsibilities:

• Should protect confidential information that is entrusted to them or to which they are otherwise exposed.
• Should not disclose any confidential Company, client, or third-party information to anyone outside the Company, except as authorized.
• Should not ever use confidential client, third-party or Company information for personal gain or advantage.
• Under no circumstances discuss with clients matters that concern other clients or engagements without the express authorization of such other clients
• Must immediately open and act upon security communications from Protecting Accenture

OTHERS:

Project Shift Schedule: Rotation

Project Rest Day: Rotation

Project/Team Location: Quezon Gateway Tower 3

SKILL AND QUALIFICATIONS:

• Standard QA profile
• With at least 2 years of relevant experience