DE030282-Mobilization Specialist

8003 Accenture Inc Company; Taguig; Presencial; PHP 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Accenture is seeking a Mobilization Specialist for its Return to Office setup in Taguig, Metro Manila. You will lead workstreams within Service Transition programs, develop response materials, estimate costs, and ensure timely, quality delivery across multiple initiatives.

Required are at least 5 years of industry experience, plus 3+ years supervisory and PM experience in a BPO context. Expect rotations and collaboration with global teams in a fast-paced environment.

Formación

• At least 5 years of industry experience.
• At least 3 years supervisory experience.
• At least 3 years project management experience (BPO experience only).

Responsabilidades

• Collaborate with Transition/Workstream Leads/Support, Service Delivery Leads, and other functional teams to create high-impact response materials for Deal Shape teams, ensuring alignment with client requirements and project objectives.
• Assist the Transition Program Manager in estimating costs and developing detailed work plans for workstreams, ensuring accurate resource allocation and project timelines.
• Participate in Due Diligence and Service Transition activities, identifying risks, gaps, and opportunities to ensure smooth program execution.
• Utilize advanced analytical skills to assess various concepts, alternatives, and proposed solutions, providing data-driven insights and recommendations.
• Lead individual workstreams or portions of a larger Service Transition program, overseeing key deliverables and ensuring timely execution in line with client expectations.
• Define, build, and implement components within Service Transition programs, leveraging existing standard solutions to optimize efficiency and reduce implementation timelines.
• Apply and promote the use of standard Mobilization methods, tools, and best practices to ensure consistency and quality across transition activities.
• Provide detailed analysis of the costs and benefits associated with each solution or workstream, helping stakeholders make informed decisions.
• Manage internal and external client relationships within your assigned workstream, ensuring effective communication and the achievement of project goals.
• Lead the design and build of specific workstream components or sub-components, working within the overall Solution Blueprint to ensure alignment with project objectives and quality standards.
• Mentor the support team, provide direction and constructive feedback to ensure the quality and consistency of service transition activities. Perform peer review processes to ensure the quality, accuracy, and consistency of other service transition activities.
• Contribute to the enhancement of Mobilization capabilities by actively participating in the Knowledge Exchange, sharing best practices, lessons learned, and new ideas.
• Adhere to and ensure compliance with organizational policies, structures, and processes.
• Occasionally perform non-transition-related roles or tasks as needed to support business and organizational requirements.

Conocimientos

Project management

Supervisory experience

BPO experience

Descripción del empleo

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

Position Title: Mobilization Specialist

WORK SETUP: Return to Office

Responsibilities

• Response Materials Development: Collaborate with Transition/Workstream Leads/Support, Service Delivery Leads, and other functional teams to create high-impact response materials for Deal Shape teams, ensuring alignment with client requirements and project objectives.
• Cost Estimation and Work Plan Support: Assist the Transition Program Manager in estimating costs and developing detailed work plans for workstreams, ensuring accurate resource allocation and project timelines.
• Due Diligence and Transition Support: Participate in Due Diligence and Service Transition activities, identifying risks, gaps, and opportunities to ensure smooth program execution.
• Analytical Evaluation: Utilize advanced analytical skills to assess various concepts, alternatives, and proposed solutions, providing data-driven insights and recommendations.
• Workstream Leadership: Lead individual workstreams or portions of a larger Service Transition program, overseeing key deliverables and ensuring timely execution in line with client expectations.
• Solution Design and Implementation: Define, build, and implement components within Service Transition programs, leveraging existing standard solutions to optimize efficiency and reduce implementation timelines.
• Mobilization Methodology Adherence: Apply and promote the use of standard Mobilization methods, tools, and best practices to ensure consistency and quality across transition activities.
• Cost-Benefit Analysis: Provide detailed analysis of the costs and benefits associated with each solution or workstream, helping stakeholders make informed decisions.
• Client Relationship Management: Manage internal and external client relationships within your assigned workstream, ensuring effective communication and the achievement of project goals.
• Design Leadership: Lead the design and build of specific workstream components or sub-components, working within the overall Solution Blueprint to ensure alignment with project objectives and quality standards.
• Peer Review Contribution: Mentor the support team, provide direction and constructive feedback to ensure the quality and consistency of service transition activities. Perform peer review processes to ensure the quality, accuracy, and consistency of other service transition activities.
• Knowledge Sharing and Capability Building: Contribute to the enhancement of Mobilization capabilities by actively participating in the Knowledge Exchange, sharing best practices, lessons learned, and new ideas.
• Organizational Structure and Processes Adherence: Adhere to and ensure compliance with organizational policies, structures, and processes.
• Other Tasks: Team members may occasionally be asked to perform non-transition-related roles or tasks as needed to support business and organizational requirements. The expected outcomes from these temporary assignments will be discussed by the designated lead as they arise to ensure alignment of expectations and deliverables.

OTHERS

Project Shift Schedule: Rotation Shift Project Rest Day: Weekends Off Project/Team Location: Taguig, Uptown Bonifacio Tower 2

Skills and Qualifications

• At least 5 years of industry experience
• At least 3 years supervisory experience
• At least 3 years project management experience (BPO experience only)

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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