Dayshift Customer Care – Local Accounts, No BPO Needed

Concentrix Philippines; Muntinlupa; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

HMO coverage (with dependents)

Paid leaves & time-off benefits

Paid training and upskilling programs

Career advancement and internal promos

Employee engagement activities &in

Night differential (if applicable) and

Job summary

Concentrix Philippines in Alabang, Muntinlupa is hiring a Customer Service Associate for dayshift on local accounts. You will handle customer inquiries via phone and digital channels, provide accurate information, and document interactions using internal systems to meet quality standards.

Open to SHS/HS graduates and college graduates, with or without BPO experience. Basic English is required, and onsite work in Alabang is expected.

Qualifications

• Senior High School Graduate (K-12)
• High School Graduate (Old Curriculum)
• College Graduate / Undergraduate welcome
• With or without BPO experience
• Basic English communication skills
• Willing to work onsite in Alabang, Muntinlupa

Responsibilities

• Handle customer inquiries via phone or digital channels
• Provide accurate information and resolve concerns professionally
• Document customer interactions using internal systems
• Meet quality and productivity standards set by the account

Skills

Basic English

Education

Senior High School Graduate (K-12)

High School Graduate (Old Curriculum)

College Graduate / Undergraduate welcome

Job description

Concentrix Philippines in Alabang, Muntinlupa is hiring a Customer Service Associate for dayshift on local accounts. You will handle customer inquiries via phone and digital channels, provide accurate information, and document interactions using internal systems to meet quality standards.

Open to SHS/HS graduates and college graduates, with or without BPO experience. Basic English is required, and onsite work in Alabang is expected.