Concentrix Alabang Hiring BPO Agents No CC Experience Required

JobsAvenuePH; Muntinlupa; On-site; PHP 250,000 - 350,000; Full time

Benefits offered by this job

HMO (health insurance) coverage

Paid training

Paid leaves and holiday pay

Night differential & performance bonuses

Clear promotion paths and leadership programs

Job summary

A leading BPO company in Alabang is seeking Call Center Agents to handle customer inquiries and provide support. Open to newcomers and career shifters, this role offers a path for career growth with HMO coverage and paid training. Join a supportive team in a modern work environment in Muntinlupa.

Qualifications

• At least Senior High School graduate or High School graduate (Old Curriculum).
• No BPO experience required; open to fresh graduates.
• Willing to work onsite in Alabang, Muntinlupa.

Responsibilities

• Handle inbound and outbound calls, chats, or emails from customers.
• Assist with billing inquiries, product information, and technical troubleshooting.
• Deliver professional customer service consistently.
• Adhere to company processes and quality metrics.
• Escalate complex issues as needed.

Skills

Good communication skills (English or Tagalog)

Strong work ethic

Problem-solving

Interpersonal skills

Team player

Education

Senior High School graduate

High School graduate (Old Curriculum)

Job description

JobsAvenuePH

On-site - Muntinlupa

Build Your Future with Concentrix Alabang!

Ready to take the next step in your career? Concentrix, one of the world’s leading BPO companies, is hiring Call Center Agents at our Alabang site! Whether you’re a first-timer or have prior BPO experience, we have exciting opportunities for you.

Accounts Available: Healthcare, Telco, E-commerce, Financial Services, Gaming Support, and more!

Location: Concentrix Alabang – modern site with easy access to transport, malls, and food hubs in Muntinlupa.

Description:

As a Call Center Agent at Concentrix, you will:

• Handle inbound and outbound calls, chats, or emails from customers.
• Assist with billing inquiries, product information, technical troubleshooting, and account updates.
• Deliver professional, friendly, and accurate customer service every time.
• Adhere to company processes, compliance standards, and quality metrics.
• Escalate complex issues to higher-level support when necessary.

This role is perfect for newbies, career shifters, and experienced BPO professionals who want to grow in a globally recognized company.

What We Offer

• HMO (health insurance) coverage
• Paid training
• Paid leaves and holiday pay
• Night differential & performance bonuses
• Career growth with clear promotion paths and leadership programs
• Supportive leaders who mentor and guide your success
• World-class facilities in Alabang with comfortable workspaces and collaborative environment
• Newbie-friendly accounts available for those without BPO experience

Qualifications

• At least Senior High School graduate or High School graduate (Old Curriculum)
• No BPO experience required – we welcome fresh graduates and career shifters!
• Good communication skills (English or Tagalog)
• Willing to work onsite in Alabang, Muntinlupa

Why Join Concentrix?

At Concentrix, we put people first. We focus on creating a workplace where you can learn, grow, and build a lasting career. With diverse accounts, promotion opportunities, and supportive leadership, Concentrix Alabang is the place to start or advance your BPO journey.

Don’t just find a job. Build a career with Concentrix Alabang today!

English Language Customer Service Problem Solving Team Player Strong Work Ethic Call Centre Interpersonal Skills Organizational Skills People Skills Technical Skills

Working Location

Alabang, Muntinlupa – onsite role.

Safety and Compliance

If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID, requires a guarantee or asks for property, report it immediately.