Data Processing & Client Support Associate

Unisys; Ipil; On-site; PHP 167,000 - 279,000; Full time

Job summary

Unisys is hiring for a Data Process support role in the Philippines. The position involves assisting clients via phone, email, chat, or other channels, resolving inquiries or processing orders and changes, and updating transactional data in databases and systems.

The role emphasizes maintaining accurate records, delivering excellent service, and adherence to regulatory and Unisys standards. Basic data entry and communication skills are essential.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years' experience in area of responsibility.

Responsibilities

• Provides Data Process support within an assigned service or product area.
• Assists clients via phone, email, chat or other channels – answering inquiries, resolving complaints or providing information.
• Handles and processes product, service or other orders/requests.
• Processes transactions related to product/service changes.
• Enters and updates transactional information into databases or other systems.
• Maintains accurate records of client interactions, service requests, transactions and changes.

Skills

Data entry

Customer support

Communication

Education

High School Diploma or GED

Tools

Databases

Spreadsheets

Job description

Unisys is hiring for a Data Process support role in the Philippines. The position involves assisting clients via phone, email, chat, or other channels, resolving inquiries or processing orders and changes, and updating transactional data in databases and systems.

The role emphasizes maintaining accurate records, delivering excellent service, and adherence to regulatory and Unisys standards. Basic data entry and communication skills are essential.