Data Processing & Client Support Specialist

Unisys; Zamboanga del Sur; On-site; PHP 240,000 - 360,000; Full time

Job summary

Unisys Philippines is seeking a Data Process Associate to provide support across assigned service areas. You will assist clients by phone, email or chat, address inquiries, and process product or service requests while entering data into databases and spreadsheets.

We value accuracy, timely responses, and adherence to regulatory and Unisys BPO standards. The role may involve direct client interface and requires a High School Diploma or GED with typically less than 2 years' experience.

Qualifications

• High School Diploma or GED required.
• Strong communication and multitasking abilities.
• Comfort with phone, email, chat support.

Responsibilities

• Provide data process support to clients via phone, email or chat or other channels.
• Enter and update transactional information into databases and spreadsheets.
• Maintain accurate records of client interactions and service requests.
• Escalate complex issues per established protocol.

Skills

Data entry

Customer support

Communication

Problem solving

Multitasking

Education

High School Diploma or GED

Tools

Databases

Excel

CRM systems

Job description

Unisys Philippines is seeking a Data Process Associate to provide support across assigned service areas. You will assist clients by phone, email or chat, address inquiries, and process product or service requests while entering data into databases and spreadsheets.

We value accuracy, timely responses, and adherence to regulatory and Unisys BPO standards. The role may involve direct client interface and requires a High School Diploma or GED with typically less than 2 years' experience.