Data Entry Analyst

MicroSourcing; Pasay; Hybrid; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Healthcare coverage on day one (plus 1

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing in Pasay is seeking a Data Entry Analyst to join our reservations support team. You will update and verify incoming bookings, maintain data accuracy, and manage daily queues in a hybrid work setting.

The role emphasizes attention to detail, timely reporting, and collaboration with Revenue Managers to communicate rate updates. Prior hotel/reservations experience and PMS familiarity are a plus. This position offers competitive rewards and growth opportunities.

Qualifications

• High data accuracy with 99% accuracy rate.
• Experience managing high-volume queues under tight deadlines.
• Ability to track and report daily productivity metrics.
• Sharp attention to detail when auditing reservation fields and rates.

Responsibilities

• Update and complete incoming reservations via online booking channels.
• Review and correct reservation data to maintain 99% accuracy.
• Manage daily reservation queues to prevent delays or backlogs.
• Keep team informed of daily rate structures and pricing updates.
• Generate and submit productivity and task completion reports.
• Escalate system bugs or interface issues to management.
• Follow workplace safety rules and report hazards promptly.

Skills

High Data Accuracy

Queue Management

Basic Reporting

Detail Orientation

Tools

PMS / Channel Manager

Job description

Position: Data Entry Analyst

Location: MOA, Pasay

Work setup & shift: Hybrid | Shifting Schedule

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role

• Update and complete incoming reservations sent through online booking channels.
• Review and correct reservation data to maintain a 99% accuracy rate.
• Manage daily reservation queues to prevent processing delays or backlogs.
• Keep team members informed of daily rate structures and pricing updates.
• Generate and submit productivity and task completion reports.
• Escalate system bugs or reservation interface issues to management immediately.
• Follow all workplace safety rules and report hazards or incidents promptly.

Non‑negotiables

What You Need:

• High Data Accuracy: Proven ability to input data with a 99% accuracy rate.
• Queue Management: Experience managing high‑volume tasks and workflow queues under tight deadlines.
• Basic Reporting: Ability to track and report daily productivity metrics.
• Detail Orientation: Sharp focus on detail when auditing reservation fields and rates.

Preferred Skills/Experience

• Prior experience in hotel reservations, guest services, or hospitality administration.
• Familiarity with Property Management Systems (PMS) or Channel Managers.
• Strong written communication skills for coordinating with Revenue Managers.
• Ability to troubleshoot simple reservation interface errors independently.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.