Data Coordinator

iSupport Worldwide; Philippines; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Free lunch meals

Onsite gym

Annual fitness challenge

Upskilling academy

Modern workstations

Job summary

iSupport Worldwide is seeking a Data Coordinator to support clinical research data collection, validation, and QA activities. You will review data accuracy, perform data integrity checks, support UAT, validate database forms, ensure protocol compliance, and manage patient follow-up for registries and trials.

The role requires 1–2 years in data coordination/data management and UAT with HIPAA awareness. Strong communication and attention to detail are essential for independent yet collaborative

Qualifications

• 1–2 years data coordination/data management experience.
• 1–2 years UAT and data validation experience.
• Experience with medical terminology is a plus.
• Knowledge of HIPAA compliance and security standards.

Responsibilities

• Collect and abstract clinical data from source documents.
• Validate data accuracy and perform quality checks.
• Support UAT and validate database forms and functionality.
• Monitor study timelines and data entry progress.
• Conduct internal audits for data completeness and protocol compliance.
• Support patient follow-up and communications for registries and trials.
• Execute data entry testing and system validation before go-live.

Skills

Data coordination

UAT testing

Data validation

HIPAA compliance

Communication

Attention to detail

Independent work

Tools

Talosix EDC

Job description

What is your mission?

We are looking for a Data Coordinator to support clinical research data collection, validation, and quality assurance activities. The role is responsible for reviewing data accuracy, conducting data integrity checks, supporting user acceptance testing (UAT), validating database forms and functionality, ensuring protocol compliance, and managing patient follow-up activities for registries and clinical trials.

You will provide the best service to our partner brands by performing these tasks:

• Collect and abstract clinical data from medical records, research charts, and other source documents
• Support study activities by understanding and adhering to study protocols while utilizing appropriate quality assurance measures for accurate data collection and entry
• Monitor study timelines and track current timepoints to ensure timely completion of study objectives
• Perform data validation and quality checks on data entered into the Talosix electronic data capture system, identifying missing data, inconsistencies, and data entry discrepancies
• Conduct internal audits to verify data completeness, validity, accuracy, and protocol compliance
• Perform source document verification where applicable to ensure data integrity
• Validate newly created database forms and conduct user functionality testing before deployment
• Execute User Acceptance Testing (UAT) for new registries, platforms, and database enhancements before go-live
• Enter tester data to support project validation and system testing activities
• Support patient follow-up requirements for maintained registries and clinical trials, including internal and external communications, patient engagement, adherence reporting, data management, and compliance documentation as needed
• Promote efficient workflows through the use of independent judgment, healthcare operations knowledge, and collaborative communication
• Perform other duties as assigned

Requirements

Who are we looking for?

• 1-2 years of data coordination and/or data management experience
• 1-2 years of experience performing User Acceptance Testing (UAT) and data validation activities
• Experience working with medical terminology
• Experience handling protected health information and maintaining HIPAA compliance and security standards
• Knowledge of database functionality and adherence to study protocols
• Excellent verbal communication, interpersonal, English writing, and language skills
• Strong attention to detail and problem-solving abilities
• Ability to work independently and drive tasks and projects to completion with minimal supervision
• Ability to manage multiple priorities, deadlines, and timelines effectively
• Ability to communicate workload, priorities, and project progress clearly with managers and supervisors
• Ability to work effectively in ambiguous situations
• Demonstrated ability to quickly learn and adapt to new software applications

Benefits

Why you'll love it here?

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts
• Access to an onsite gym with a complimentary professional fitness instructor
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000
• Weekly employee engagement activities with prizes of up to ₱3,000
• Free upskilling academy to support career growth and professional development
• State-of-the-art office facilities and modern workstations
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms
• Fun, collaborative, and employee-focused work environment