Data Center TAC Lead - 24/7 Operations & Incident Management

Globe Telecom; Pateros; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Globe Telecom in the Philippines seeks a Data Center TAC Lead to oversee the 24/7 monitoring and operational support of mission-critical data center facilities. This role coordinates with Site Operations, IT, and vendors to ensure reliability and compliance.

You will manage incidents, drive KPI governance, and mentor TAC specialists while fostering safety and continuous improvement across the data center ecosystem.

Job description

Globe Telecom in the Philippines seeks a Data Center TAC Lead to oversee the 24/7 monitoring and operational support of mission-critical data center facilities. This role coordinates with Site Operations, IT, and vendors to ensure reliability and compliance.

You will manage incidents, drive KPI governance, and mentor TAC specialists while fostering safety and continuous improvement across the data center ecosystem.