Data Center Site Operations Specialist (ST Telemedia Global Data Centres (STT GDC) Philippines)

Globe Telecom, Inc.; Makati; On-site; PHP 360,000 - 480,000; Full time

Job summary

Globe Telecom, Inc. is seeking a DC Site Operations Specialist to support the data center team in maintaining critical infrastructure and ensuring service reliability. The role focuses on routine checks, troubleshooting, and adherence to safety and operational protocols to achieve system stability and efficiency.

The successful candidate will leverage knowledge of PDUs, UPSs, HVAC systems, and monitoring tools, and work closely with IT and facilities teams to resolve issues promptly.

Qualifications

• Bachelor’s degree in Electrical or Mechanical Engineering.
• Minimum 1 year in a technical support role in data center/IT infra.
• Experience with PDUs, UPSs, and HVAC is advantageous.
• Certifications in data center management (e.g., CDCP) preferred.
• Training in emergency response and safety protocols beneficial.
• Knowledge of data center components, power distribution, cooling, and IT maintenance.
• Familiarity with monitoring/reporting software.
• Ability to diagnose and resolve issues and perform preventive maintenance.

Responsibilities

• Assist in maintaining critical data center infrastructure.
• Perform routine checks and troubleshooting to improve system stability.
• Operate within safety and operational protocols.

Skills

Data center infrastructure

Troubleshooting

Preventive maintenance

Monitoring software

Technical documentation

Safety compliance

Education

Bachelor’s degree in Electrical or Mechanical Engineering

Tools

Monitoring software

Diagnostic tools

Job description

Job Description

The DC Site Operations Specialist position is fundamental within the DCSO team to ensure optimal performance and reliability of data center operations. The role exists to assist in maintaining the critical infrastructure necessary for uninterrupted data center services. Operating within predefined safety and operational protocols, tasked with routine checks and troubleshooting to achieve permanent objectives of system stability and efficiency.

Professional Background and Experience

• Minimum of a Bachelor’s Degree in Engineering (Electrical or Mechanical).


• At least one year of experience in a technical support role within a data center or IT infrastructure environment.


• Experience in handling data center equipment such as PDUs, UPSs, and HVAC systems is highly advantageous.

Professional Qualifications & Training

• Certifications in data center management, such as Certified Data Center Professional (CDCP) or similar, are highly preferred.


• Training in emergency response and safety protocols specific to data centers would also be beneficial.

Knowledge and Skills

• Technical Skills Fundamental knowledge of data center components, including servers, storage systems, network infrastructure, power distribution units (PDUs), uninterruptible power supplies (UPSs), and cooling systems.


• Specific Knowledge and Skills: Candidates must possess in-depth knowledge of data center infrastructure elements, such as power distribution, cooling systems, and general IT equipment maintenance.


• Understanding of compliance and safety standards applicable to data centers is crucial.


• Essential Capabilities: Ability to diagnose and resolve issues efficiently, knowledge of preventive maintenance routines, and familiarity with operational compliance requirements are essential.


• Skills in using management software for monitoring and reporting are also necessary.

Competencies

• Technical Skills: Ability to perform basic repairs and maintenance on data center equipment.


• Proficient in using diagnostic tools and software for managing data center environments.


• Problem Solving: Effective at troubleshooting and resolving issues that arise within the data center environment.


• Communication: Strong communication skills for documenting issues and actions, and for interacting with team members and external partners.


• Adaptability: Capable of responding to emergencies or changes in the environment quickly and efficiently.

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers’ growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.

Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose

In everything we do, we treat people right to create a Globe of Good.

Vision

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission

We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.