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Westside Resort in Parañaque is seeking a Data & Analytics Specialist to conduct performance analyses for table games, slot machines, and hotel operations. You will build dashboards, deliver insights, and support data-driven decisions across Gaming, Hotel, F&B, and Finance teams.
The role requires strong analytical skills, attention to detail, and the ability to present complex data clearly to stakeholders. Experience with Tangam and Walker Digital is a plus.
The Data & Analytics Specialist conducts performance analysis, identifying trends, and assisting in optimizing operational efficiency. This role contributes to game performance evaluations, financial assessments, and reinvestment strategies, ensuring alignment with business objectives. The position requires strong analytical skills, attention to detail, and a collaborative mindset to support the analytics team and stakeholders in fostering a data-driven culture within the organization.
Performs detailed analyses of table games and slot machine performance, utilizing key metrics to identify trends and anomalies through data visualization and statistical modeling
Generates hotel performance analysis using key metrics (occupancy, ADR, RevPAR, guest demographics, booking trends) to deliver strategic insights for revenue growth and guest retention
Creates in-depth analysis of Food & Beverage (F&B) revenue streams, utilizing key metrics like sales performance, COGS, net profit, customer patronage, and table turnover
Works closely with Gaming, Hotel, F&B, and Finance teams to integrate data analytics into decision-making processes
Constructs and presents performance reports and dashboards, offering stakeholders data-driven insights for strategic decisions
Identifies strategic recommendations on slot machine and table movements, reductions, or additions to maximize revenue
Analyzes project briefs for slot and table games, applying financial modeling techniques such as ROI calculations, payback periods, and cost-benefit analysis
Prepares business cases and financial forecasts to support capital expenditure decisions related to gaming floor enhancements and new technology implementations
Assists in training needs and recommends learning and training opportunities for stakeholders to ensure their continuous professional development
Manages and utilizes analytical tools such as Tangam and Walker Digital, providing insights that enhance resource allocation and operational effectiveness
Bachelor's Degree in Business, Marketing, Finance or related field
Minimum 2 years of relevant experience
Strong analytical skills and attention to detail
Collaborative mindset and ability to work with cross-functional teams
Proficiency with analytical tools and data visualization
Ability to construct and present performance reports and dashboards
Financial modeling and ROI calculation capabilities
Customer focus and ability to introduce strategies to improve customer engagement and retention
Learning orientation and commitment to continuous improvement
Ability to communicate data-driven insights effectively to stakeholders