Data Analyst (with lab/oil interpretation experience)

SGS; Muntinlupa; Hybrid; PHP 223,000 - 357,000; Full time

Job summary

SGS Philippines is seeking a detail-oriented team member to support data entry, billing, report preparation, and CRM activities in a laboratory setting. You will register client samples, enter information, generate invoices, and prepare reports using LIMS and other databases.

The role emphasizes accuracy, integrity, and collaboration with the team. Onsite with potential hybrid arrangements, you will contribute to quality and efficiency while upholding SGS policies.

Qualifications

• Experience with data entry and client information management.
• Familiarity with CRM systems and invoicing processes.
• Ability to prepare clear lab reports and summaries.

Responsibilities

• Register client samples and enter job information into the system.
• Perform data entry, data cleanup, and retrieve/format data for reports.
• Generate client invoices, reconcile payments, and follow up on overdue payments.
• Prepare laboratory reports and present results in the LIMS or other databases.
• Support sales by generating quotations and updating client CRM records.
• Ensure adherence to SGS Code of Integrity and Professional Conduct.
• Notify supervisor if turnaround times cannot be met.
• Suggest efficiency improvements and remain aware of new technologies.
• Participate in weekly/monthly meetings with team, affiliates, and supervisors.
• Maintain a clean, safe work area and comply with SGS QHSE and HR policies.
• Be amenable to onsite work for 2–6 months depending on affiliate country.

Skills

Data entry

CRM usage

Billing support

Report preparation

Team collaboration

Tools

LIMS

CRM software

MS Excel

Job description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Primary Responsibilities

As a team member, you may carry out various activities:

Sample Registration andReview:
Enter client job information and register samples associated with work/test codes.

Administrative Data Entry:
Perform basic data entry tasks (e.g., entering new client information into the database); data cleanup (e.g., updating client records); retrieval and formatting of data for later use; etc.

Billing Support:
Generate invoices for clients; reconcile payments with corresponding invoices; follow up and notify clients regarding overdue payments.

Report Preparation:
Prepare laboratory reports or other types of reports.
Manage and present reports as trained and assigned in a Laboratory Information Management System (LIMS) or other database system to ensure accuracy of the information in reports.

Sales Support:
Prepare quotations; enter client data into the CRM system; maintain CRM records; conduct client research; etc.

Specific Responsibilities

• At all times, complieswith SGS Code of Integrity and Professional Conduct.
• Performsother data quality verification functions as assigned in the future.
• Providesreports documenting reviews and changes where required.
• Ensureslab deadlines are met and theRBSTeamCoordinator (or section Lab Manager in their absence) is notified immediately if the turnaround time specified cannot be met.
• Adoptsand supportsspecific operational improvement activities as communicated by theRBSSupervisor. These projects will focus on the improvement of quality and efficiency.
• Looksfor efficiency gains in your section by being aware of new technologies and reviewing existing procedure.
• Ableto respond to technical queries.
• Participate in scheduled weekly or monthly meetings with team members, laboratory affiliates, and supervisors as needed to ensure that immediate and ongoing issues are addressed.
• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Ensureswork area inRBS iskept clean and presentable at all times.
• Remainsfamiliar with SGS quality assurance procedures.
• Compliesto all SGS QHSE and HR policies and procedures.

• Hybrid work arrangement may differ depending on affiliate country, should be amenable to be onsite for 2 to 6 months.